Mountain Splendor was one of the first cabins built in the Starr Crest Resort. The resort was a dream become reality by Randy Ussery Construction. Outrageous Cabins has been in business since 2009 and has grown from just 4 cabins to 53. The owner Thomas Gigliotti takes great pride in his cabins and sees to it that each Guest has the best possible stay and experience from the time of check-in to the time of departure.
Outrageouscabins.com (outrageouscabins.com) has 612 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Website
outrageouscabins.com
Category
Accommodation & Lodging
Location
Seveirville, Tennessee
Listed on Five Star Index
2026
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The company replied to 46% of reviews.
Latest
Most recent review: December 2024.
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Awesome cabin with great views and reasonable prices!
Cabin was excellent, great location and wonderful views. Had issues with getting down the mountain with snow while we were there, called office and was helped with another night and sent snow plow to help. Hot tub on a chilly snowing winter night, what more could you want. Views had both mountain and city views, best of both worlds. If coming in winter I would definitely recommend 4 wheel drive would be my only concern with this cabin. Have stayed with Outrageous many times, we recommend them to all our friends.
CA
Candy
Disappointed
I have been staying with Outrageous Cabins since 2009 and will continue to. During our most recent stay (Mountain Splendor) there were a couple of things that were disappointing. First the cleanliness, not good. It appeared if someone went through with a dust mop and attempted to push all the lint, dust & debris to the edge of the room(s). The bath towels were stained and of course that made us wonder if they were clean. We called on Friday morning for HVAC service. We stayed in the queue for37 minutes and finally just left a voice mail. It was 57 degrees in the cabin and the heat pump sounded like it was blowing up. Had to sleep with ear plugs in the master on teh main level because the heat pump is right outside the window. We never even got a call back. That was the most disappointing and in my humble opinion, not acceptable customer service. Also, someone had disconnected the HDMI cables and tossed them in the corner . My husband rewired the surround sound the way it should have been using those cables that were just laying in the corner.
Glad that wasn't my first stay there because that would have been enough for us not to come back.
Response from Outrageouscabins.comMar 10, 2015
Dear Candy,
We apologize that you had a bad experience when you stayed with us last month. I do remember we had a lot of problems with multiple cabins that week as we had the ice/snow storm come through and everything was freezing up as it got down to negative degree weather(which the cabins and heaters were not built for such cold weather).That was a very rare week for us here in TN. I double checked with Jack Frost (our heating and air repair company) and he assured me that we did have him come look at the heater in your cabin and when we called you to make sure it was ok if we sent him up you were actually not in the cabin but you gave us permission to let him go check the heater. It turned out the heater was trying to defrost which is why it was making such a loud noise. As we do understand this was not a pleasant time for you we do hope you will consider that we did everything we could about the situation. As far as the cleanliness I am not sure why the cabin was not cleaned to ours and your expectations except that maybe they were under staffed due to the weather. We really do apologize for all of this and hopefully we can be more prepared for this bad weather next winter. We do appreciate your business very much and we hope that you continue to stay with us. Thank you!!
MA
Matthew
I will be coming back!
Booking was easy, price was excellent and the cabin was perfect. I was a late arrival and my envelope with directions was ready when I arrived at the office. My only complaint was on the day of arrival I did not receive a phone call with the code to enter the cabin. I had to call multiple times before getting someone on the phone to make sure I was able to get in that night, as the code is not included in the envelope at arrival. As far as the accommodations, we will definitely be using outrageous cabins when we return!
Response from Outrageouscabins.comMar 10, 2015
Thank you for the great review, we really do appreciate your feedback! I do apologize that you did not receive a phone call with your key code. The staff is suppose to contact you before we close to give you the key code to your cabin if you are arriving late so we will be sure to discuss this with our staff. We look forward to having you stay with us again!
TI
Timothy
Outragious Cabins two thumbs way up!
My wife and I stayed in early March, 2015; over a weekend through Tuesday at Picture Perfect (2). The cabin and the view were amazing. The cabin was well maintained and very clean and is at the very top of the mountain. Yes you will eventually get there, the roads are blacktopped and, in spite of some snow, were very clear to drive. Some of our meals we cooked in the kitchen. Plenty of pots, pans, and utensils - bring cooking spray and seasoning.
We were there late Feb, early March. Weekends there are lots of activities and restaurants, but many of the shows and rides close down during the week. Visit Gatlilnburg while you're there, the road is beautiful and there are more shops and entertainment - a 15 minute drive.
The written directions are good but an actual map and distances would have been helpful. NOTE: your GPS may want to take you on a different route once you're in Pigeon Forge - Stick to the written directions all the way, it will take you through the entertainment strip with all the shows, go-carts, rides, etc. (if you haven't passed the Farris wheel you're not there yet) to stoplight #8, Dollywood Lane. The lights are marked with a green street-address-sign and are numbered - if you're coming from the North (Knoxville) turn left here and cross the bridge. Directions say bear right to stay on Dollywood Lane, but it's more of a right turn/merge lane (less than a 1/4 mile). A golf course is on your right. Follow this road - plenty curvy - the office is on your right and an electronic sign is easy to see (a little over 2 miles). From the office they will give you a map, directions, and a key code.
Plenty of privacy on the deck (upper and lower). The the hot tub is on the upper deck - 34degrees outside and a warm 98 in the tub overlooking Pigeon Forge lights way down the mountain...ahhh. To turn the temperature up/down just open the cover, and use the arrow buttons. Note - if you're not in the tub, the numbers are upside down - took me a minute to figure out h8 is really 84. And 104 is way to hot for most people. Keep the cover on until you're ready to get in, and check the temp when you first get there to make sure the setting is to your liking. Also, if you like playing the radio in the loft, be aware there are speakers on the balcony that are on - you're neighbors may not like you're selection.
There are lots of cabins similar to this one, as well as other cabin companies. I think it would be hard to go wrong with any of them. But if you want a great view ask for the top of the mountain. We really couldn't ask for a better place to stay.
Response from Outrageouscabins.comMar 10, 2015
Thank you for the great feedback. We appreciate hearing from you and we look forward to having you stay with us again!!
JA
James
great
Beautiful cabin.
DA
Darrell
Mountain Splendor
Had a great time snowed in for 2 days but that's what we came for.Imaculate cabin,great views we'll be back.
Response from Outrageouscabins.comMar 10, 2015
We are pleased to hear that you enjoyed your stay even though you were snowed in. The weather has not been very nice to us the past few weeks :) We look forward to having you stay with us again. Thanks for the great review, we appreciate it.
TO
Tonya
Perfect 4 us
Clean cabin with outstanding views! We will have many return trips!
Response from Outrageouscabins.comMar 10, 2015
We are glad to hear that and look forward to having you stay with us again! Thanks for the great review!!
DA
DavidT
average cabin rental
We stayed in a Bears View with outrageous cabins. My family and I stay 3 times a year in the Great Smoky Mountains and have stayed in several different cabins. I was disappointed because the cabin was dusty, not very well stocked with towels and wash clothes, lacked sufficient cook ware and other items in the kitchen. The upstairs loft bedroom appeared to have what looked like dried vomit on the floor but uncertain of what it was Which limited us to two bedrooms, the game room was nice but air hockey table wasn't working correctly and lastly the sofa recliner would get caught and you would have to lay in the floor and push up on the sofa to close the recliner. The lay out of the cabin was nice as well as the view. I would be very reluctant to rent from outrageous cabins again.
Response from Outrageouscabins.comMar 10, 2015
Dear David,
We are very sorry to hear that you did not have a good experience staying with us. First, I would like to ask if you had reported these things to the office? We could have sent housekeeping back up to re-clean areas that needed it and bring you any extra cookware that you may have needed. We do not usually get complaints about our housekeepers so when we do they prefer to take care of any issues right away.We will also call our game repair company to look at the air hockey table. We do hope that you will consider staying with us again when you come back to the area so we can prove to you that you will have a better experience with us. Please feel free to call and book a cabin with me and I will be sure you get what you need. Thank you for your feedback, we really do appreciate it so we can improve. Thank you.
Kayla @ Outrageous Cabins