Outrageouscabins.comReviews of outrageouscabins.com

Ants in the bathroom upon arrival The jets in the hot tub are inoperable Non-responsive to our voicemail The landscapers use the adjacent gravel lot as their storage so there was little to no privacy sitting out on the deck with a constant flow of truck trailers and people in and out, not to mention the fact that it's also right outside the master bedroom so there was often interrupted peace and quiet

This cabin was “good enough” My boyfriend and I booked this for our anniversary. We booked the cabin “once upon a time” the view is awesome! Over looking pigeon forge and we could even see the snow at Ober Gatlingburg. The cabin itself was nicely laid out, down stairs could have been bigger, but the lay out was very nice. I turn the fireplace on, it wouldn’t turn on and we called and we’re told it was only just for “show” we get upstairs and the upstairs TV picked up almost NO channels but the rest of the TVs in the cabin did. The beds weee hard and she sheets were cheap and stretchy. The jacuzzi tub jets wouldn’t work which is a very big inconvenience because my boyfriend has back problems and can only take baths and often needs the jets because they relax the muscles in his back that’s one reason we booked this nice cabin. and the hot tub leaked and the jets in the hot tub turned on and off repeatedly over and over, when called they asked us if we pushed the button hard enough on the bathtub like we didn’t try that already they treated us like we didn’t know what we were doing and made us handle it ourselves. And we were told the hot tubs are old and they do that and it was “typical” of them to leak. They said they would send maintenance out to look at the bath tub. That took him 2 days to come out during the week. We only stayed for 3. They completely ignored the hot tub deal and by our last night we barely had any water in it. Which is a huge inconvenience because that’s what we look at also is a hot tub because we don’t have one a hot tub at home so only using it at it’s full potential 2 nights was a big let down. I feel cheated because I paid so much money for this cabin and it seemed like nothing worked properly and when brought to attention they said everything was “typical” because these cabins are 10+ years old. I’m just not entirely sure what I paid for. Maybe the view. Like I said it was good enough. If everything worked and maybe we had switched cabins when it was brought to attention that nothing worked and the hot tub leaked maybe it would have been nice.

We also stayed in Especially For You the week before the previous reviewer. We experienced all the same issues and even dropped off a letter at the Outrageous Cabin office the morning we checked out. We called 3 times about the Jacuzzi being stuck- it was on and running the entire last night of our stay with the button stuck. Nobody came that night and we were told it was fine if we had to check out with the Jacuzzi still on before maintenance came out. It was unsettling to leave a major appliance on in a cabin that was unoccupied. I also let them know about the porch light not working and the TV in the bedroom going on and off. Apparently our note did not alert anyone to take action. I am disappointed to see that renters a week after us experienced the same issues. I will say the check in process is very easy. The cabin was kept very clean and the area where the cabin is located made us feel safe because it is not secluded. The views are amazing.

This was our 6th experience with Outrageous Cabins. We stayed in Especially For You from April 8th - 13th, 2018. We normally have a fantastic experience with Outrageous. Normally we have no complaints. On this trip however, we encountered more issues than we expected. I understand that things break and don't always work but when you rent a "luxury" cabin, you don't expect to have 8 issues. Though all minor, I feel the up-keep of the cabin is lack luster at best. The first thing we noticed was the cable TV in the master bedroom not working properly. I contacted the business office the next morning and they said they would send someone out to check on it. They did come but it didn't get fixed. The cable would come on for a few seconds and then lose signal for 5 to 10 minutes. The next thing we noticed was the jets in the Jacuzzi tub in the bathroom did not work. The button you push to turn on the jets was pushed in and stuck. The hot tub on the porch was not working properly as a few of the jets did not have any pressure. However, we still used the hot tub and enjoyed it. The heated towel rack in the bathroom was not working. The switch was broke complete off of the rack. We used it as a normal towel rack which was fine but it still should have been working. The game console in the house didn't work. I unplugged it and plugged it back in hoping that would reset the game but it didn't. The front porch light wasn't working so every time we came in at night we had to get out a flash light so we could see the numbers on the key pad in order to get into the cabin. The electric fire place did not produce any heat. I don't know if this was the intent and the fireplace was only for looks but it would be nice to know ahead of time. In the past all the other electric fireplaces produced heat. There was no clothes hangers In the closets. If there is a rack to hang up clothes, there should be clothes hangers. We don't pack clothes hangers when we travel. As I previously stated, all the issues were small but when I rent a luxury cabin I shouldn't have this many issues. I will give Outrageous Cabins another chance strictly based on how my past experiences were. However, if the next cabin is sub-par, we will have to look at another company for our future vacation stays.

Outrageouscabins was very nice and polite upon checking in but we were disappointed in the cabin. The couch was missing a leg which caused it to sit uneven and be slopped. The couch was very narrow and not comfortable for sitting. The log walls had alot of dust hanging on them and with allergies it was not good. However the beds were very comfortable and we did get good sleep while were there.

The cabin itself is beautiful and we liked the paved roads to the cabin and how close it is to everything.Steps going to the cabin need to be repaired. They are very loose. Dishwasher did not work. My husband had to tighten both toilet seats. Tvs kept losing sound. Upstairs shower head needs to be replaced and the dryer does not dry well.

The hot tub was not in the best shape which disappointed us. Great location - easy checking and out.

We loved the cabin itself! It was so cute and cozy. However it was everything around the cabin we didnt like. I didn't see anywhere in the description that the cabin was directly beside a parking lot for trailers. No one ever parked their trailer there but there were always matience men there. on our whole last day the men mowing parked in that area and we had to listen to their equipment all day. At one point a lawn mower was just sitting there running for over a hour with no one on it. Also the matnence men used the bottom of our cabin for equipment storage and I didn't like that. The cabin was really cute though.