Arita187
Poor Management & Customer Service-Buyer Beware
We have been loyal patrons for years. This year we encountered problems with the fireplace, hot tub and clothes dryer. Only after numerous phone calls and a refund request did the front desk finally send a maintenance person to our cabin. During the entire ordeal we were made to feel like our concerns were not a big deal despite the fact that Outrageous Cabins were paid in full in advance. We filed a complaint with the better business bureau upon which Outrageous Cabins accuses us of not knowing how to turn a knob on the fireplace because we are from Florida.

