Cabin V.
Nice people, very nice cabins, no surprises !
No hidden fees. People were nice, everything went as expected !
Response from Outrageouscabins.comFeb 23, 2017
Thank you for the great feedback & review, we appreciate it!

Mountain Splendor was one of the first cabins built in the Starr Crest Resort. The resort was a dream become reality by Randy Ussery Construction. Outrageous Cabins has been in business since 2009 and has grown from just 4 cabins to 53. The owner Thomas Gigliotti takes great pride in his cabins and sees to it that each Guest has the best possible stay and experience from the time of check-in to the time of departure.
Outrageouscabins.com (outrageouscabins.com) has 612 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Accommodation & Lodging · Roan Mountain, Tennessee
Excellent
Accommodation & Lodging · Gatlinburg, Tennessee
Excellent
Accommodation & Lodging · Pigeon Forge, Tennessee
Great
Accommodation & Lodging · Sevierville, Tennessee
Great
612 approved reviews, newest moderated first
Cabin V.
No hidden fees. People were nice, everything went as expected !
Response from Outrageouscabins.comFeb 23, 2017
Thank you for the great feedback & review, we appreciate it!
Stacy
Beautiful cabin and great value winter rates. We loved that it was pet friendly. Internet was a little slow but all the other amenities made up for it.
Response from Outrageouscabins.comFeb 23, 2017
Stacy, We are very happy to hear that you enjoyed your stay with us. We apologize the internet was slow, I believe we just have a basic internet package. We hope this won't stop you from coming back to stay with us.
mnms
The place was great and in a quiet cul-de-sac. Very clean and inviting. The kids loved the gaming system and we brought our own board games and had some great family time. Close enough to the main strip in Pigeon Forge and many hiking options. Hot tub was a great way to end the evening and relax after a long hike. They even shipped back our tablet that was mistakenly left at the cabin. Would not hesitate to rent the same cabin and will definitely be back.
Response from Outrageouscabins.comFeb 23, 2017
We are so pleased to hear that you enjoyed your stay with us! Thank you for the wonderful review and we look forward to you coming back to visit.
Erin
The only reason I did not give this 5 stars is because the initial person I talked with was rude, condescending, and not helpful with my questions whatsoever. The check in experience was wonderful, timely, and the cabin was very clean and exactly the way it was described. We had an issue with the lock on the door (battery died and we were unable to enter) and they had someone over with minutes. I would use them again, and I would stay at the very same cabin again. Our family had a wonderful time!
Response from Outrageouscabins.comFeb 23, 2017
Erin, We are very sorry the initial person you spoke with was not helpful. Do you remember the name of the representative that you spoke with? We do not tolerate that kind of behavior and we are very disappointed that you had to experience that. We do appreciate you coming back to stay with us and giving us another chance to make it up to you. Thank you for the great feedback.
Kandy
The cabins were prefect, the location was great and the staff was always friendly. Love this place and will return for sure.
Response from Outrageouscabins.comFeb 23, 2017
Kandy, We are so happy to hear that you will be coming back to stay with us! Thank you for the great review, we appreciate it!
Christopher
We have stayed at Outrageous Cabins numerous times and typically had a good experience. However our last stay was very disappointing. The heat stopped working in our cabin and I called Outrageous Cabins. Instead of taking care of the issue themselves, they gave me the number for the HVAC company. I literally spent the next 4 hours either on the phone with the technician, trying their recommendations to fix the unit and ultimately waiting for an after hours technician to arrive. Outrageous Cabins did not offer us anything in the way of "apologies " nor were any discounts, next stay offers, etc offered. We felt it was their responsibility to fix the problem; but they made us take care of it. There are plenty of options when it comes to cabin rentals and while we will certainly continue to go to Gatlinburg, we probably won't use Outrageous Cabins again.
Response from Outrageouscabins.comFeb 23, 2017
Christopher, We apologize that the employee you spoke with did not offer to help you as they should have taken care of this, not you! For this huge inconvenience we have sent you a Gift Certificate for your first night free. We hope you will give us another chance and come stay with us again so we can make this horrible experience up to you!
Richele
We come every year. We have never been disappointed, the property is always well kept and very clean. This year we happened to be there during a snow storm and the maintenance crew was out all day and all night to make sure the roads were clear for the guests staying on the mountain to travel safely up and down the road. I highly recommend this property and any of their properties, as we LOVE this place and have made some AMAZING memories there with our two teenage daughters, we look forward to returning every year!
Allen & S.
Our cabin, Barely Awake was amazing!! The view sold us immediately, 360 degrees of mountainous views!! The cabin was on the small side but for a family of four it was perfect. The only thing I would complain about is that the fireplace didn't work. It's not far from Gatlinburg & Pigeon Forge was just around the corner. Staff was friendly & booking g was very easy. We will be back for sure!
Response from Outrageouscabins.comFeb 22, 2017
Allen & Shelley, We are so happy you enjoyed the cabin "Bearly Awake". It is a very popular cabin because of the amazing view. We do recommend reserving this cabin in advance for your next stay since it is such a popular rental. We apologize the fireplace wasn't working. We do have a maintenance man on duty during the day so if you ever have any issues in the future please call the office so we can get it resolved for you. Thank you for the great feedback & review, we appreciate it.