Stuart F.
It's basically a virus.
It's basically a virus. It will email your entire org inviting them to the platform implying the org wants them to join. If you have a single paid plan it then adds everyone to that paid platform. The billing email gives you a support email, the support email autoreplies telling you to contact someone else. Utterly utterly dishonest business practives.
Response from Otter.aiMay 11, 2026
Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused you. We’ve requested your information so we can look into this further and find the best way to address your concerns. Once we have your details, we’ll work on resolving the issue as quickly as possible. We appreciate your patience and the opportunity to make this right.