Consumer
quick and helpful!
quick and helpful!
Response from Otter.aiOct 17, 2026
We really appreciate your review! We're so glad you're enjoying your experience with Otter. Thank you for sharing your feedback with us.

Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Consumer
quick and helpful!
Response from Otter.aiOct 17, 2026
We really appreciate your review! We're so glad you're enjoying your experience with Otter. Thank you for sharing your feedback with us.
I.M.
I did not know how to remove a team member, so I sent an inquiry mail to your support center. Brittany supported me to remove a team member and confirmed that my action was successfully reflected to my account. Her email was also so kind.
Response from Otter.aiOct 15, 2026
We're delighted Brittany left such a strong impression on you. Thanks for taking the time to share this, we'll pass it along.
Weiwei
Maryia was extremely helpful, patient, and professional. She resolved my issue quickly and made the whole process much easier. I truly appreciate her excellent support. Thank you, Maryia!
Response from Otter.aiOct 15, 2026
We're happy to hear that Maryia took great care of you! Thank you for sharing your experience and recognizing their work.
Rob
Allan was kind and helpful in dealing with my matter, fixed the problem immediately, and followed up with a nice response.
Response from Otter.aiOct 15, 2026
We're delighted Allan left such a strong impression on you. Thanks for taking the time to share this, we'll pass it along.
Meggie
Really helpful and prompt
Response from Otter.aiOct 15, 2026
Thank you for taking the time to leave a review! We're happy to hear you're having a good experience with Otter.
Marian D.
I would like to express my sincere appreciation to Otter.ai for the excellent service I received from Matthew and Maryia. Both were exceptionally helpful, professional, and efficient in handling my enquiry, which was resolved in the shortest possible time. Thank you both so much for your outstanding assistance and commitment to customer satisfaction. You are truly valuable assets to Otter.ai!
Response from Otter.aiOct 14, 2026
We love hearing that Matthew and Maryia made such a difference for you. Thank you for taking the time to recognize their work.
Hansol P.
I had a very positive experience with Otter.ai’s customer support. Junnior was kind, professional, and very helpful in handling my cancellation and refund request. He resolved the issue quickly and clearly explained the process. I really appreciate his excellent support. Thank you, Junnior! I’d be happy to use Otter.ai again when I need the service in the future.
Response from Otter.aiOct 14, 2026
Thank you for shouting out Junnior! We're so glad they were able to help, and we'll make sure this gets passed along to them.
Chioma I.
It does a pretty good job at transcribing content and I love that you can get a summary, action points, recommendations etc. It really just makes my work easier! Shout out to Maryia from the support team! She’s super helpful and helped me sort out my subscription issues.
Response from Otter.aiOct 14, 2026
Thank you for calling out Maryia by name! Comments like this mean a lot to our team, and we'll make sure they hear about it.