Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
otter.ai
Category
Internet & Software
Listed on Five Star Index
2026
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The company replied to 65% of reviews.
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Most recent review: October 2026.
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Love it. Love how it creates the notes of my teacher's presentations saving valuable time. Not having to take notes helps me focus more on the lectures. As a college student, it has been extremely helpful in reaching my academic goal.
GR
Grace R.
Healing Journey Unlocked
Being able to transcribe my voice notes and ask the AI chat about the content has been revolutionary for my creativity and recall. I love how easy it is to use and edit. Definitely worth the price, even as steep as it seems. You really unlocked something with this app, thank you!
AM
Amy
Invaluable resource
I have reservations about the applications of AI in certain industries but as a transcription tool, it's incredibly helpful.
This has been such a fantastic resource for me both in my professional life and for my personal development. With my work, it has allowed me to get a quick transcription of long videos that I can then turn into learning resources. For my own personal education, I have been able to gather information from webinars to review later.
Thanks for your such a great resource!
EE
Ellen E.
Real time minutes to refer back to
Automatically taking minutes in real time so I can read and avoid any linguistic misunderstandings.
Reference of notes and screen shots allows me to search topics after the session and review important screen shots.
I know if I cannot give full attention to the meeting that Otter is collecting all the information I can refer back to.
Immediate transcripts means that I can review in a loud airport or access when working on my project
It captures everything for me.
Customer service has been great if I have any questions.
BA
Beyond A D.
An honest review
This review was provided as part of a promotion from Otter. It is, however, a very honest review.
I used this to get transcripts for podcast episodes I've already released. I don't have the time I would need to type them up myself (I did try). I went through so many A.I. programs to find one that worked for me, including my own podcast host's option - and I spent a lot of money doing it. It became infuriating to pay for a month of something with no free trial, only to find out I couldn't do what I needed to do.
Enter otter.ai. Not only can I listen along to each episode and edit the transcript as I do, but I can also edit different speakers in any way I need. I can even untag a paragraph to leave it as "unknown speaker," which ended up coming in helpful for me.
It worked great, and was super easy to upload the finished transcripts to my podcast host, as well as my website. It's pretty expensive, though, and I'm almost caught up to my current episode. At that point, I think I may pause my subscription and build up a few episodes so that I'm not constantly paying for something I don't need consistently or immediately. But I will absolutely keep using it, because it's the best program I've found so far.
LR
Layla R.
Otter.ai is game changing
Otter.ai is game changing. It completely eliminates notetaking, summarizes my calls, AND develops action items. Brilliant use of AI and I'm a fan. As an avid user, they offered me compensation to review, but the truth is that I would only do it if I could put my belief behind it. I bring up Otter.ai to everyone in the workplace because it's saved me so much time and the Action Items following are fantastic. I can't wait to see how they end up evolving as I could see integrations with project management tools or even developing project management capabilities based on the transcription features. LOVE it.
TR
Tracy
I love using this for my meetings
I love using this for my meetings. If captures everything for me and writes up a summary of the meeting. I like the it records as well so you can go back and listens to add to your meeting minutes.
JS
Joao S.
It is an advanced system
It is an advanced system, where I can have all the necessary interactions in seconds, in addition to a different interface, which provides peace of mind despite the amount of information stored.