Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
otter.ai
Category
Internet & Software
Listed on Five Star Index
2026
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The company replied to 65% of reviews.
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Most recent review: October 2026.
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I love how Otter makes taking minutes for meetings EASY as the AI picks up each person correctly. Sometimes I do have to edit the person(s) conversation and the ending/beginning of the next person(s) conversation, but overall Otter is PERFECT! I also LOVE how Otter is able to summarize the meeting with adding "to-do" tasks!
The only negative thing is that the "FREE" subscription only allows for 30 minutes when most "meetings' take 1 hour (60 minutes).
SS
Sanjay S.
ITS WAS VERY USEFULL AND HELPFUL
ITS WAS VERY USEFULL AND HELPFUL
MI
Mi
Fantastic for Research work, pretty accurate transcription !
I used Otter for interviews for my Uni research paper and was sceptical. However, I'm surprised by how accurate it is, even for people with heavy accents it picks up 80% of the conversation. The best, best, best part was being able to link it within a Teams meeting, and normal calls and have a pretty decent transcription! Its audio picking capability is remarkable because, I used the loudspeaker audio on my laptop to transcribe on my phones Otter app. It was a few free import audio to transcription options which is wonderful. It also gives each transcription files, a list of keywords that were used, which is rather convenient. The file sorting systems could be a little more user friendly and £17 for a months subscription can be a bit too much for me, however it does have numerous features. I'd definitely recommend it, saves a ton of time! This review is provided as a part of a promotion from Otter, but I mean everything I said. I'd definitely recommend it, specially for research students who do numerous interviews that are lengthy and complicated, saves a ton of time!
TO
Tovo
Tovo's review
Otter.ai is the first meeting assistant I use. I have not used all of the available features yet but I am happy to have access to transcriptions without taking notes. It saves time and allows more verbal interactions and focus during meetings.
MG
Marycel G.
Commendable experience for both free and paid users
Otter.ai provides a commendable experience for both free and paid users, showcasing its transcription and note-taking prowess effectively. Saved the team time in transcribing User Interviews.
As a free user, the platform allows you to experience its benefits firsthand, although extending the recording limit to 1 hour would align better with common meeting durations on platforms like Google Meet or Zoom.
Nonetheless, the provision of three free recording transcriptions is a valuable feature, allowing flexibility, as you can have your own recordings transcribed as well(covering the need for transcription for the remaining minutes of the recording).
The user-friendly interface, intuitive navigation, and seamless collaboration tools enhance productivity significantly. The app's ability to recognize multiple speakers is also super helpful.
A standout feature is Otter.ai's option to automate joining meetings, streamlining the transcription process further and making it an ideal choice for professionals and teams.
Overall, Otter.ai offers a positive experience with its robust features, accurate transcriptions, and user-friendly design, making it a valuable asset for transcription and note-taking needs.
* This review was done as part of a promotion from Otter.
NN
ndege njega wa K.
I attend project meetings where i have…
I attend project meetings where i have to capture every conversation and this Ai tool has made my work so easy to the extent that I can skip meetings and get a summary of the conversations and action points where i got mentioned. I love it in all aspects.
PT
Precious T.
Learning how to use otter.ai has been…
Learning how to use otter.ai has been amazing. The company is doing well with the quick responses, answering questions and giving great ideas. I'm still new at it and playing around to see what is the advantages. I would refer family amd friends to use otter.ai
ST
Stacey
Great product - saved so much time!
Used Otter.ai to transcribe interviews for research. Cut the time spent transcribing by more than half. Generally very accurate. Have recommended to friends and would use again.
Best feature is where you can click on a word in the transcription and the audio will play from there.
Note: this review reflects my honest experience and was provided as part of a promotion from Otter.ai.