J L.
Great tool for busy execs
Great tool for busy execs

Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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J L.
Great tool for busy execs
Kassandra J Pérez R.
I love otter.ai! It's helped me so much to keep track of my meetings and most importantly, it allows me to review important information all over, just as if I was hearing the meeting again! (In less time, obviously). Really great ally for my job and for anyone who needs backup during meetings for any kind of job
Mitchel R.
I've used Otter for years and have found the reliability of the transcripts to be wonderful! The mobile and desktop apps are easy to use and are always available when I need them.
Alephoc
All im doing is describing my experiece. Wanted to trasncribe a video, and it did it perfectly, quickly and without getting me to sign up to some bs monthly subscription fee.
Ashley B.
Really great app!! Helps me when I take exams and etc
David K.
Otter.ai has become an essential tool in my workflow. Whether I'm in a jam-packed meeting, catching a lecture, or conducting an interview, Otter captures every word with impressive accuracy. Overall, Otter.ai is a fantastic transcription tool that has boosted my productivity and transformed how I capture information. Highly recommend! * This review was provided as part of a promotion from Otter.
Zuwaira M.
Perfect Conversation recorder. The AI software not only captured my conversation but also recorded every single detail. And to top it , Otter allows you to share notes with individual or on team levels. That's pretty awesome.
Killen
I'm giving otter.ai five stars because they are generous and very effective but I'll add a caveat because my main usage may be unusual. First of all, there are several pricing levels and one of them is free. I first came across otter.ai when I was looking for software to transcribe some (science) radio programs in order to create an index. It was effective at it but I found it could do something more, if it has a big enough sample it will recognise speakers from one audio file to another and so it can be used to diarise conversations. This is precisely what I wanted for an academic project to gather statistics on a radio soap. Otter.ai made me a cyber-monday offer so I bought a years subscription at the next level up (Pro) and renewed it after it expired. I've been very pleased with their service and was able to downgrade to the pro-lite level when my project finished. As I said, my usage is unusual and I'm more interested in the identification of the speakers than I am interested in the content. Here is a summary of the good and bad features. Good - training the software to recognise speakers was very easy and it doesn't need need large samples. - it's surprisingly accurate at transcribing speech and recognising speakers - new speakers are recognised as new and given a number until you add a name - when I down-graded to Pro, the software retained memory of the training by speaker - there is a good search facility and it can be restricted by speaker but not by file-name - files can be organised by folder - the software is improving all the time and will produce excellent summaries of a transcript (but always check, I have instances of complete misunderstanding) - the software integrates well with drop-box Not Good - it is surprisingly good at transcription and speaker-recognition but it's not up to human standard and don't expect it to be as good as subtitles on live TV either, that is trained on a single speaker who repeats the actual speaker. In particular, it doesn't always get the boundaries between speakers correct and can't cope with a conversation of small phrases - There is a facility to rematch speakers but you have to open the transcript to do it. It would be useful to do it as a batch at the level of listing of files. - It's quite hard to manage names and speakers. You can't delete names and if you have two spellings of the same speaker you can't merge them. - When I subscribed to Pro level some batch-level processing was available (eg download all files in a folder) but this was moved to Business level during my subscription. Everything is done interactively at pro level. - A better upload mechanism would be useful. My upload facility is a little flaky and if otter encounters an error it will start again a few times and then give up. It would be better if it could break the file into parts and just re-upload the part when an error is encountered. - The search facility is quite good but could be improved. It does not allow for searching by folder and it does not recognise file-names so there is no search by date. - I wish there were a way of separating my account into projects so that, for example, I wasn't offered a name from a soap opera when I was tagging material from a science programme Business Mode - I experimented with business mode by signing up for a free 2-week trial. The allowed period is quite good, 6000 hours, and it would have allowed me to transcribe a sixth of my material. If an offer similar to the cyber-monday offer repeats I may take it up but it is too expensive at the moment. Business mode allows some batch-processing but not as much as I would like. In particular, it doesn't allow batch submission for rematching speakers or of making synopses.