Otter.aiReviews of otter.ai

I reached out regarding a subscription charge after forgetting to cancel in time, and Agni handled my refund request promptly and kindly. The entire process was completely free of bureaucracy or red tape. Otter.AI seems to excel at fast, customer-centric support. Even though my needs changed and I canceled my subscription, Agni's excellent service left me with a highly positive impression of the brand's integrity.

Excellent customer service! I contacted them to close my account, and they were very helpful, responsive, and made the process quick and easy. Great experience!

The customer service here is exceptional and quick. We would definitely use again if the need arises! Shan P

Solved my issue very fast and with a bespoke solution. Thank you Otter! You stand out.

Agni was helpful and flexible in her approach and helped me achieve my goal

I had trouble removing an extra "seat" from my account and Julia, was not just able to do that for me, but also issued a prorated refund for the money paid. I love Otter.ai and use it all the time for business meetings. It has been a game changer for me!

Otter is a great company to work with, solid product, and very attentive to the customer experience when issues arise. I'd highly recommend giving them a go, if you're exploring AI transcription software.

Wonderful customer service. We had an issue with our billing. I emailed, and before the day was out, my issue was fixed. Communication was amazing