Otter.aiOtter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
Otter.ai (otter.ai) has 796 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Chad E.
I had an issue they were not required to resolve and it was resolved immediately anyway. I have enjoyed the product since I’ve had it.
Response from Otter.aiSep 29, 2026
We appreciate the kind words! It's great to know our team was able to get things resolved for you. Reach out anytime if you need us.
Fabio P.
The customer service Is great, Junnior in particular was fantastic in solving an issue that I had.
Response from Otter.aiSep 29, 2026
Thank you for calling out Junnior by name! Comments like this mean a lot to our team, and we'll make sure they hear about it.
Samantha C.
Morgen was amazing! Very helpful and kind! It truly made a difference in the decision-making process to use this platform
Response from Otter.aiSep 29, 2026
We're delighted Morgen left such a strong impression on you. Thanks for taking the time to share this, we'll pass it along.
Ryan H.
USed to trial, was fantastic product!! Highly recommended!
Response from Otter.aiSep 28, 2026
Thank you for the review! We're glad Otter's been a good fit for your needs. Let us know if there's ever anything we can do to make it even better.
Simon
Thank you Junnior for a quick and professional response. Solution and goodwill was much appreciated.
Response from Otter.aiSep 28, 2026
Thank you for the thoughtful review! We'll make sure Junnior sees your kind feedback. We're glad they could make your experience a positive one.
CM
It was really easy dealing with the customer support team Agni and Julia. The turnaround time at closing the ticket and resolving the issue was very efficient. Thank's for processing a refund on the charges.
Response from Otter.aiSep 28, 2026
Agni and Julia will be so happy to see this! Thank you for calling out their help by name, we're thrilled they made your experience a great one.
NS
My experience with the Otter has been beyond expectations! The service was seamless, and the customer support was exceptional, especially from Morgen, who went above and beyond to help us. Truly impressive service!
Response from Otter.aiSep 25, 2026
We appreciate you taking the time to highlight Morgen's support! It's wonderful to hear that they were able to answer your questions and get everything resolved.
cheryl
Agni Leva was very helpful, clear and prompt to respond throughout. Really appreciate it!
Response from Otter.aiSep 25, 2026
So glad to hear Agni took great care of you. We'll let them know their hard work is appreciated. Thank you for the review!
