Otter.aiReviews of otter.ai

Do not give Otter.ai your credit card information. Without warning or authorization Otter started hitting by credit card for multiple ProPlan memberships - for other people!! Also the service starts eavesdropping on meetings that you didn't ask for, and some meeting have multiple Otters attending, confusing!! Otter is the worst company I've ever worked with, they should go bankrupt. Positive reviews are mostly shills I'm sure.

This review is not about the quality of the product Otter.ai offers but rather about the scammy service they offer. I registered an account with them and without making any use of it or sending any invites myself, invites were sent to emails in my google account, including high profile people inviting them to join my Otter.ai space. I believe this is a violation of GDPR rules, I never requested it to do that, it was embarrassing and I had to respond to people forwarding me these emails they received and I had to state that I didn't initiate this action. I contacted their customer service and did not get response. I am entitled to know exactly who was sent this email and be able to rectify this situation.

Lousy transcribe for an .mp3. It transcribes one sentence sometimes one word at a time. You have to spend hours joining together fragments of a transcription. I purchased clipto.com and it does a much better job. Furthermore I submitted a sample to otter to ask can this be improved? TWICE. No response from their support. !

No support. I have paid for the Pro version but it worked on one recording and despite them continue to bill me has never worked on any others. It says I have to upgrade or that I have used all my minutes. No reply from support. It is a shame as the product is ok, although very expensive. Just does not work I will look for another product and email everyone on my course to find a different product.

It's like a virus, 1 person signs up and then it spreads and then you have to do 10 loops where it makes a worspace and sign other people up to that space so you can't remove your code. PURE MALWARE

I have seen many things in my time, but Otter AI’s upload limit of ten files per month for paying subscribers? That, my friends, is beyond absurd. Picture it. You sign up for a service that promises to transcribe your meetings, notes, and ideas helping you work smarter. You assume, as any reasonable person would, that a paid plan means you can actually use the service without hitting a wall almost immediately. But then, like a cruel joke, you realize that after a mere ten uploads, you are cut off. Stopped in your tracks. Told to wait until next month or of course pay even more (a lot more). Ten files. Ten. That is barely enough for a week’s work, let alone an entire month. What kind of serious professional journalist, researcher, musician, or business person can function with such a pathetically low ceiling? This is not a premium service; this is rationing, and not the clever kind. Otter AI touts itself as an essential tool for productivity, yet its restrictions suffocate the very people who rely on it. It is insulting, and frankly, it feels like a blatant attempt to squeeze users for more money. A service that exists to help people should not cripple them with absurd limitations. If you are considering Otter AI, think long and hard before giving them a single penny.

PLEASE AVOID OTTER.AI BY ALL MEANS. Please conduct your due diligence before signing up! Read the reviews! I believe I cancelled my subscription, yet I am still being charged. Additionally, I received an email about an automatic subscription that I did not authorise. I'm uncertain about how to effectively cancel my subscription with the company. I'm hoping my bank can assist in blocking any further payments. The customer service is inadequate; they do not offer telephone support and do not respond to emails. I do not recommend this service.

Do Not Click on a Link in a Teams Meeting This is malware. It infects your computer and then starts posting as if it was you. It's highly embarrassing in a professional context. There appears to be no way of stopping it. The help files are not straightforward. I have made a complaint the otter.ai. The email I received said they gave priority to paid accounts i.e. they are in no rush to remove their malware off my computer...