Rose A.
Updated review
EDIT: this used to be a 1 star review because I was afraid my ring would never come since they had some delay in the shipping and it was impossibile to track the package since I lost my Ottasilver profile password and I was unable to unlock my profile. But I must say they were extremely useful once they found out I had a problem, they reached out to know what was wrong and updated me on the shipment status once they had more news. The ring came today and honestly it's gorgeous. I'll still put 4 stars because of the delay (It was supposed to be a Valentine's gift and it came ten days after Valentine's day) but honestly It was worth the wait. I will probably purchase again. I wanted to attach some pictures of the ring but I'm not sure Trustpilot allows that, but I assure the ring is beautiful.
Response from OTTASILVERSep 12, 2024
Thank you for updating your review! We’re glad to hear that despite the initial delays, the ring turned out to be gorgeous and that our team was able to assist you effectively. We appreciate your patience and understanding. If you decide to make another purchase, we’ll do our best to ensure a smoother experience. Thank you for your feedback!

