Fred J.
I had high praise for this company and…
I had high praise for this company and it's merchandise as I have had nothing but positive experience with quality and customer service... however my last purchases have not been up to their usual standards and they have failed to respond to my inquiries. I purchased two of their panther bracelets and was very well satisfied with them, so I purchased four others for myself and as gifts for family members. The problem is that the bracelets come loose with the slightest contact and if not for wearing a long sleeved shirt would have been lost...just wanted to make others aware should you choose to purchase.
Response from OTTASILVERSep 12, 2024
We're truly sorry to hear about your recent experience and appreciate you bringing this to our attention. A member of our customer happiness team is now reviewing your experience to ensure we address the issue. Please reach out to us at [email protected], and we will find a solution to make things right.