OTTASILVERReviews of ottasilver.com

OTTASILVER reviews

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Saeed J.
May 16, 2021
Quality Issue
The silver part of the ring I bought turned black after a few uses. I don't like its quality.
Response from OTTASILVERFeb 23, 2022
Thanks for your feedback and we’re so sorry about your bad experience. Silver becomes black because of sulfur or moisture. When silver comes into contact with such elements, a chemical reaction takes place and a black layer is formed. The oxidation of silver jewelry is a sign that it is really silver. The good news is, the oxidization can be easily removed with a silver polishing cloth or with baking soda. Please feel free to reach out to our support team via email if you need further assistance. We'd love to hear from you!
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Ray S.
Feb 17, 2021
I have purchased many products from you…
I have purchased many products from you guys. Was mostly satisfied but recently I purchased the Tigers eye ring which I loved. And unfortunately the stone fell out and it is lost I sent you an email about it but have never heard anything back yours truly Ray Steingall
Response from OTTASILVERFeb 23, 2022
Hey Ray, Thanks for your feedback and we’re terribly sorry for the bad experience. We got your email and have replied that you can return the ring back to us for a replacement but we never got a return request from you. We have sent you a follow-up email to sort your concern out ASAP.
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