Otakuplan is listed under Clothing & Underwear.
Otakuplan (otakuplan.com) has 212 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Kerry K.
Ordered Nov 23 thinking it would get here by Christmas. Wrongo. Still isn't here e-mailed twice no response. The tracking is BS hasn't changed since the 15th of December. Wondering if I will ever get my Merchandise. Very Angry over the False Advertising.
Richenelle Y.
It was ordered on November 8, but until now no feedback yet. Supposed to be a Christmas gift, badly it never came. Nearly two months, hopefully it will arrive soon. Also, customer service is not good, very poor response in email.
Jill
Never received item, no tracking, no response to any emails
Sarah R.
Never received my item. Emailed to let them know and was told it was delivered. It was not. Guess my husband won't be getting his gift and I'm out my money.
thetallblacknerd
I ordered an ugly christmas sweater on Nov 23...as of Dec 21 they have not sent it. I should clarify, they sent something but it was a freaking Minions sweater that I did not order (I ordered a Jojo Bizarre if you must know) and I have been emailing them nonstop and they have yet to respond. Luckily I ordered something else and it arrived correctly but the fact that their tracking system is garbage and they have no number to reach them by makes this the last time I ever purchase from them. TL;DR: This website sucks and has no good customer support. This is the first time I've ever written a review on a site, that is how upset I am.
Erin O.
(-5 STARS) I only chose 1 star because it wouldn't let me write without choosing! Don't waste your time or money with this company. I ordered 2 sweatshirts the beginning of December, and still nothing but a confirmation of payment email. I've emailed them to see where my order is, no response. Now I will damn sure be putting up a fight for a refund. DON'T WASTE UR TIME WITH THIS COMPANY ●●●
SnicoleY
Ordered $100 worth of Christmas sweaters for the family on December 1st & I still haven’t received them or a shipping confirmation. I’ve emailed them multiple times and I still haven’t heard back from them.
Andrew N.
Ordered and paid for 5 shirts well in advance of the holidays. I got 4 of them later than advertised and nothing else except days of silence. Beware: Chinese thieves!
