OtakuplanReviews of otakuplan.com

Ordered a shirt and sweater: Shirt came messed up and they replaced it no problem.

My husband loves his hoodie

My son loves the bills hoodie. I will order again

Ordered 3 hoodies and the package came on schedule. We noticed that 1 was missing so I immediately reached out to Zach and he had a replacement shipped the next day with a faster shipping method. Really appreciated him stepping up to fix our issue. Hoodies were great. My son wears his almost daily. Seams are solid, hoodies are comfy, and the art looks great. Will be buying again.

I paid an extra $30 for expedited shipping which made the process of waiting much easier to deal with. Quality of shirt and graphic design are very pleasing but I thought the jacket would be thicker, the design is most important to me and it was done well

Customer Service was quick to respond and answer my question! Thanks so much!

I think they did a great job. I got exactly what I ordered. People complaining that their stuff took too long don't seem to understand that everyone in global shipping is doing their best. I've had a few prompt replies from Zach. Always got right back to me within 24 hours. The product was better than I expected actually. This is a good product from a company that treated me well. They have products that my son loves, that are not available in the US. Thanks Otakuplan!

They have done very awesome job. Printing quality and material of fabric both are good.