OtakuplanReviews of otakuplan.com

I wish I could leave zero stars!!! I placed my order on January 15 2020, order confirmed on January 16 2020.... very poor customer service (Zach) who assured me my order would be sent soon! Well here it is March 2 2020, no tracking info, no nothing, I emailed “Zach” and requested my order be cancelled immediately and if payment was taken that it be refunded immediately!! This company is a joke!

Worst company ever. Order 2 ugly sweaters and 2 hoodies. Got the 2 sweaters and 1 hoodie. Immediately sent email (only way to contact) to let them know one item was missing. Never responded. Resent emails several times. Nothing. And yes they are "ugly" sweaters.

I ordered what I thought was a Gremlin’s jumper but what I got was a cheap nasty nylon top that I wouldn’t have bought at all. The description says Gremlins knitted pattern so I assumed (wrongly) that it was a knitted jumper. Very very disappointed.

terrible . ordered 2 ugly sweaters 2 months ago 11/30/2019 never recieved items now 1/27/2020 account #900018257 spent over $55 dollars for items never received !!! impossible to contact, they hide all their numbers !!! Don't order anything from them !!! unless you just want to LOSE MONEY !!!

put an order in the end of nov, it came mid January. i ordered 2 ugly xmas sweaters/ with a big Lobowski theme to them and got 2 completely different ones, one wasn't even like anything worn in the movie, the 2nd one wasn't even ordered not to mention neither was even a sweater and both were labelled "cosplay" WTH? ...and i spent like $80 for them. nobody answers emails either. Avoid them like the plague, shady

Waited over a month an got wrong item.

I order a knicks jacket since 12/18/19 and just received what is suppose to be a knicks jacket. Now if you know knicks team colors. Its royal blue and orange. Now what I got was purple and orange and the fabric is completely different from what was ordered. PLEASE DON'T ORDER ANYTHING FROM THIS SELLER IT'S A FAKE. AND NOW YOU CAN'T REACH THEM BECAUSE THEY CHANGE THEIR SIGHT NAME.

this company is obviously shady.ordered a chicago bears flaming skull hoodie and received a harley davidson one.It appears that over and over in these reviews the same thing is happening.MAYBE they should get someone who understands ENGLISH.They have NOT responded to emails and even finding a link was impossible to email them,so that right there screams problematic seller.STRONGLY advise EVERYONE to shop elsewhere!