OSM WorldwideReviews of osmworldwide.com

All these negative reviews are mostly just generating hysteria, this is from a loud minority. First experience with OSM, absolutely no problem. Was picked up on the 6th, arrived at York, PA on the 7th. Once at York, it left the same day around the afternoon, and arrived at my USPS regional facility on the 8th in the evening. After this point, my review wouldn't be on OSM, it would be on USPS, so I will not include any more information. OSM fulfilled their duty in the time mentioned, and the package was delivered in the 1-5 business day promise.

OSM has picked up two items from retailers and failed to move them to the USPS in a timely manner. Apparently they let shipping items linger in their saddle brook NJ place for days if not weeks. There are no updates that they post and seem to have no accountability. Although I dont want to blame the retailers who post on ETSY, they are going for the cheapest route and collecting money for expedited shipments. This company is a joke

They take too long to move stuff. I have waited 9 days already for a package and it hasn't arrived and there is no update to the tracking of it. Where is my package?? USPS: 420843249274890172373135150377

I ordered a package through a reputable Resaler. they had said it would take 7-10 business days to be delivered. well we are coming up on 10 days and nothing. when I track the package the USPS states that it was picked up by OSM 8 days ago and hasn't moved since. when I reached out to OSM I got a generic response and was given no help. if you see that OSM is going to handle your package request a different shipping method. A quick google search will reveal that OSM has a one star rating on every review platform and has nothing but negative reviews and horror stories. If you are a business DO NOT WORK WITH OSM! It will negatively affect your business!

bought glasses from glasses usa - they shipped them last week, just departed this suck companies warehouse and still hasn't made it to the United States Postal Service yet. Horrible

I placed an order on September 4 and the item was shipped September 5 and eBay estimated I would receive it by September 11. There was updates to the tracking daily but that stopped after the update saying it had departed their York, PA facility. Until the USPS accepts the item there is nothing they can do on their end. I contacted OSM two days ago and was told to give the USPS 7-10 business days from the last scan to sort and scan the package and because of how my items shipped (bound printed matter) it would take longer to be delivered. Had the seller just went through the USPS and sent the books media mail, it’s estimated my items would have arrived in 8 days. Instead they have been missing since the September 8 scan, but OSM doesn’t consider it late or missing. Their customer service is unhelpful and say to contact the shipper. They take no responsibility and didn’t even try to find out where the package is. Other items went through OSM in York, PA after this one and I’ve received them, but these books are just out there somewhere. I pointed that out, but it was ignored. From now on I won’t do business with anyone that uses OSM. This seems to have been an issue for years with them and nothing has changed.

ive never had an issue with them through thriftbooks and i order a lot from there. here's to hoping i wont in the future! OSM is one of the faster 3rd party shippers ive seen and the shipping price is very cheap.

very slow service. Package is taking 12 days to be received by the post office.