Florence
Horrible
The shoes took for ever to get here. I think it was over a month and half. The shoes are huge with no support. I couldn’t wear them. I could only try them on because they are huge. They have a lot room in toes. I put them back in the bag and texted the company for a refund and to return both pair. They respond with we will look into it. It’s been another month and they do not respond. Huge disappointment,?
Response from Orthora FootwearSep 27, 2026
Hi Florence, We’re truly sorry about your experience with the long delivery time, the sizing and fit issues, and especially the lack of follow-up regarding your refund and return request. We understand how frustrating and disappointing this must have been. Unfortunately, I wasn’t able to locate your order using the information available in your review. If you could email us your order number, the full name used for the purchase, or the email address used at checkout, a member of our team will look into this and work to resolve it as quickly as possible. You can reach us at [email protected]. We sincerely apologize for the inconvenience and appreciate the opportunity to assist you. Orthora Footwear