Sandy
Cheap Material for Shoes
This is a long shot, but I'm angry and tired of these companies taking advantage of the consumer. I ordered a pair on 1/23/26, received them 2/15/26, so now, exactly 5 months to the day, my left shoe has a hole in the top where my big toe is. I mean really, a hole? I know I'm way over the 45 day for a refund and from what I've read that whole thing is a nightmare. I guess I just want them to take accountability for a crappy product. There is no way in 5 months that a hole should have occurred.
Response from Orthora FootwearJul 24, 2026
Hi Sandy, We're truly sorry to hear about your experience and understand how disappointing it must be to have your shoes develop a hole after only a few months of use. We sincerely apologize that the product did not meet your expectations. We'd appreciate the opportunity to review your case and see how we can help. Unfortunately, we weren't able to locate your order using the information available in your review. If you could please email us your order number, the full name used for the purchase, or the email address used at checkout, our customer support team will personally review your case and work toward a fair resolution. You can reach us at [email protected]. Thank you, and we hope to have the opportunity to assist you. Orthora Footwear