Cheri C.
Great customer service
They made it easy and acceptable to get a replacement size of the shoe. Many companies who sell on the internet are very hard to deal with if there is a problem but orthora customer service was responsive, helpful and fair.
Response from Orthora FootwearAug 13, 2026
Hi Cheri, Thank you so much for sharing your experience! We’re truly glad to hear that our team made getting a replacement size easy and that you found our customer service responsive, helpful, and fair. We understand how frustrating it can be when an order doesn’t work out as expected, so we’re happy we could make the process less stressful for you. Orthora was created with customers like you in mind, and making sure you feel supported when you need assistance is something we genuinely care about. Thank you for your trust and for taking the time to recognize our team! Orthora Footwear