Orthora FootwearReviews of orthora-footwear.com

Response from Orthora FootwearSep 13, 2026

Hi Robin, Thank you for reaching out, and we’re sorry for any confusion regarding the promotion that was sent after you placed your order. We understand that you’d like to take advantage of the BOGO promotion and add a black pair in size 10 to your current order. A member of our team will review your order and the promotion details and reach out to you directly to assist with your request. Thank you for your patience and for choosing Orthora. Orthora Footwear

Response from Orthora FootwearSep 14, 2026

Hi Brianna, Thank you for your wonderful feedback! We’re glad to hear that you found our website easy to navigate, with plenty of product information, colors, and sizes to choose from. We truly appreciate you choosing Orthora and are happy to know that you had an easy ordering experience. Orthora Footwear

Response from Orthora FootwearSep 14, 2026

Hi Janelle, We sincerely apologize for the longer delivery time and understand how concerning it must have been to wonder whether your order would arrive. We’re glad to hear that you received your shoes and appreciate you sharing your feedback about the sizing. We’re sorry they fit a little larger than expected, and we hope this information helps other customers when choosing their size. Thank you for your patience and for giving Orthora a try. Orthora Footwear

Response from Orthora FootwearSep 13, 2026

Hi Francie, We sincerely apologize for the frustration and disappointment you’ve experienced throughout this process. We completely understand how upsetting and exhausting this situation has been, especially after the concerns you experienced with the fit, comfort, delivery, and refund process. We truly understand why you feel disappointed, and we’re sorry that your experience has not met your expectations. Please know that a member of our team is working closely with you to resolve this matter and find a fair way forward. Thank you for your patience and for giving us the opportunity to address your concerns. Orthora Footwear

Response from Orthora FootwearSep 13, 2026

Hi Linda, We sincerely apologize for the frustration and disappointment you experienced with the sizing of your shoes. We understand how upsetting it is to receive a pair that feels far too large, especially after waiting for your order. We’re also sorry for the inconvenience regarding the return process. Please know that a member of our team will reach out to you directly to help resolve this fairly. Thank you for your patience and for giving us the opportunity to make this right. Orthora Footwear

Response from Orthora FootwearSep 14, 2026

Hi Stephanie, Thank you so much for your wonderful feedback! We’re thrilled to hear that Licah was able to assist you throughout the exchange process and make everything easier for you. We’re glad we could help with the sizing, and we hope your new shoes in the correct size arrive soon and fit perfectly! We truly appreciate your kind words and choosing Orthora. Orthora Footwear

Response from Orthora FootwearSep 14, 2026

Hi Donald, Thank you for your feedback! We’re glad to hear that you appreciated the multiple options available and that our team was able to respond quickly when you noticed the wrong size on your order. We truly appreciate you choosing Orthora and taking the time to share your experience with us. Orthora Footwear

Response from Orthora FootwearSep 13, 2026

Hi Sue, We sincerely apologize for the long delivery time and for the inconvenience caused by your package being delivered to the wrong house. We completely understand your frustration, especially after waiting so long to receive your shoes. We’re also sorry to hear that you have concerns about the quality and durability of the material. We truly appreciate you sharing your experience with us. Please feel free to reach out to us once you’ve decided whether you’d like to keep the shoes or not, and we’ll be happy to further assist you. Orthora Footwear