Audrey
Poor delivery
The order was exact but the delivery was a headache. Guys did not out furniture together and just dropped off. They did not understand English. Poor communication.

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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422 approved reviews, newest moderated first
Audrey
The order was exact but the delivery was a headache. Guys did not out furniture together and just dropped off. They did not understand English. Poor communication.
John F.
Speed of quality service and delivery
TAWNY D.
Super happy customer, great experience and service
Antoinette R.
I saw a couch I liked on offer up. I sent a message asking for showroom info so I can see the couch and the salesman was very helpful in setting me up to apply thru snap for financing and also set me up to meet the owner at the show room. I was greeted right away and met up with the owner. I ended up getting a different couch, but the whole experience was great. I didn’t feel pressured to buy anything. And they delivers the very next day less than 24 hours. I would definitely recommend 1000%!!! Not to mention our couch arrived damage free and we love it!!!
Shari
Couch was exactly what I wanted at an amazing price point!!
Felicia D.
They were very polite and nice to talk to.
Margarita R.
AMAZING customer service! They were very attentive from the second we walked into the store. They also have great pricing and we walked out with more than expected due to great sales they offered us. Will definitely be coming back!
Bryan
Great Deal, Great people 👍