Ornate Home Furniture and Mattress Reviews | Read Customer Reviews of ornatehome.com

Ornate Home Furniture and MattressReviews of ornatehome.com

4.1422 reviews
Furniture Stores
2235 N Tustin Ave, Santa Ana, California

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Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.

Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: ornatehome.com
Website: ornatehome.com
Category: Furniture Stores
Location: Santa Ana, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ornate Home Furniture and Mattress reviews

422 approved reviews, newest moderated first

Lilly
Jan 9, 2024
Great service and prices
Great customer service after a bit of confusion! Local store with great prices and options!
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Theresa I.
Jan 7, 2024
Amazing service and I love my oversize…
Amazing service and I love my oversize chair!!! Functional for my huge Family, literally! If your family is big and tall, buy this!
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Customer
Dec 27, 2023
A hot mess
Horrible. Don't buy here. Delivery came in wrong day. Couch was defective bought with warranty. Don't cover it. I complained or year repair or refund. Owner assure me he'd take care of it I got one call from him this year it also has mfg warranty must file. I've been ignored all year. Left with a defective couch sold to me. No repair an no refund. Don't buy from them.
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Chris Z.
Dec 24, 2023
Item not quite as described
Friendly sales and delivery team. Item delivered was different than described in website.
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Dannette S.
Dec 21, 2023
Great customer service
From the sales person to delivery person everyone was so helpful
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Gary G.
Dec 20, 2023
Not a honest business
I completed this transaction over the phone. I checked with them if I could get an Ashley outdoor furniture set from them. I sent them a picture from the Ashley site for the furniture I wanted. They said yes they could get it. Then they called and told me they had it in stock. I was happy with the price they told me as they beat the Ashley price by $100.00 so I completely the seal over the phone. It took a few days for them to deliver it.. it came all wrapped in plastic.. as the delivery guys unwrapped it a sales tag was still on the furniture.. the price on the tag was over $300.00 less then the price they sold it to me. I would not do any business with this company as I had to haggle a little to get the price I paid only to find out I could have saved $300.00. Not a very honest company to do business with..
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Warehouse of Home D.
Dec 13, 2023
Thank you 😊 5 stars
Thank you 😊 5 stars
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ANDREA H.
Dec 6, 2023
I love the couches but we've only have…
I love the couches but we've only have them for a few weeks and feathers are already coming out of the cushions! I can only image after a year. Not worth the amount we paid.
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