Ornate Home Furniture and MattressReviews of ornatehome.com

Jeremy was awesome and super helpful. Vino was incredibly generous and professional!

Would not buy a thing from them. Bought a daybed from them. It arrived and boxes looked good. Opened it and the end that slides into the side was smashed. Also the link spring was bent and rivets were literally broken off. I contacted them and sent the pictures of the damage as they asked. I then put it all back in the box and waited on a response. The response was to get it back out of the box and make another mess send them more pictures and then put it back in the box. I refuse to do it again.

I had an excellent experience with Özi and Barrath. Their customer service was 100% professional, friendly, and attentive from start to finish. They took the time to answer all my questions and made sure I was completely satisfied. The furniture quality is top-notch—100% high quality, durable, and beautifully made. I highly recommend them to anyone looking for great service and quality furniture.

horrible communication have been waiting a month since I placed my order will not allow refunds or cancelations since they are "preparing to ship" it has been literally a month scammy

Wonderful team . Beautiful selection with great prices . Jeremy was very attentive and helped us find what we were looking for . Will definitely be back to furnish our guest bedroom .

I had an amazing experience at Ornate Furniture Store! From the moment I walked in, the owner Ozzie and the sales associate Berat were extremely welcoming, friendly, and helpful. They took their time to really understand what I was looking for and helped me pick out a beautiful 5-piece bedroom set at a great price. They were patient, knowledgeable, and never made me feel rushed or pressured. They also showed me other nice furniture pieces that matched my style and budget, which I really appreciated. Their customer service was outstanding, and the whole experience was smooth and stress-free. If you’re looking for quality furniture, great prices, and excellent customer service, I highly recommend Ornate Furniture Store. Thank you, Ozzie and Berat, for making my shopping experience so easy and enjoyable!

I bought a sofa couch after my son and his wife started sleeping on it for a couple of days they noticed moist on the mattress my son turned on the mattress and it’s mold and wet. I called Ornate furniture and told me that it’s not a manufacturer defect and for that the warranty was not valid and since it’s over a couple of months that I had bought it I was out of luck, they offered me nothing. Don’t ever buy anything from them.

Delivery promised within a week or so. Nine days later, no word. Calls are answered by stay at home moms with screaming children in the background. I was told the company was too small to let their customers know about their delayed orders.