Lj
Excellent Experience 100% Recommend
Excellent Experience 100% Recommend

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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422 approved reviews, newest moderated first
Lj
Excellent Experience 100% Recommend
Terry
I found the same item a little cheaper and Ornate was quick to match the price. They were very friendly and speedy on getting my deal completed.
Iz
Tracking said my order was shipped 05/05 and havent received my order til now 05/14. Long queue for customer service. The warehouse cancelled scheduled delivery because they said the items were not labeled.
Ro
I had an excellent experience working with Ornate Home Furniture and Mattress and a huge part of that was because of the outstanding customer service I received. From start to finish, Anne was professional, responsive, and genuinely committed to making sure everything went smoothly. What really stood out was the level of care and attention she gave throughout the ordering and delivery process. She answered questions promptly, kept me informed, and made me feel valued as a customer rather than just another order number. Her positive attitude and willingness to go the extra mile truly made the entire experience worthwhile. It’s rare to come across someone who provides this level of service today, and it made a lasting impression. Because of the stellar customer service alone, I would absolutely order from this company again and highly recommend them to others. The furniture I ordered from Ornate was absolutely worth it. The price was reasonable, and the quality was top-notch. It arrived on time, and it looks stunning in my bedroom. I highly recommend Ornate for anyone looking for high-quality furniture at a reasonable price.
Lucy
I still have not received my coffee table. I ordered on 4/3 and it's been over a month. Where is it?
Wuu
Terrible customer service.
Patti
Great customer service & prompt delivery.
Amber G.
Always a great experience. Delivery is fast and products are amazing.