Orion Motor TechReviews of orionmotortech.com

4.4194 reviews
Vehicle Repair & Fuel
23661 Birtcher Dr, California Lake Forest, California

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Orion Motor Tech

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About Orion Motor Tech

Orion Motor Tech is dedicated to providing professional and cost-effective auto repair tools, parts and accessories for auto mechanic and DIY.

Orion Motor Tech (orionmotortech.com) has 194 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: orionmotortech.com
Website: orionmotortech.com
Category: Vehicle Repair & Fuel
Location: California Lake Forest, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Orion Motor Tech

Orion Motor Tech is dedicated to providing professional and cost-effective auto repair tools, parts and accessories for auto mechanic and DIY.

Orion Motor Tech (orionmotortech.com) has 194 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: orionmotortech.com
Website: orionmotortech.com
Category: Vehicle Repair & Fuel
Location: California Lake Forest, California
Listed on Five Star Index: 2026

Phil

May 9, 2025

SCAMMERS:

SCAMMERS: I purchased a sewer camera from this company. The sewer camera led lights do not work on the new unit. They keep giving me a run around asking for irrelevant data that doesn’t exist.This company wrote a fake address for their business in California. Buyer Beware. I will be filing criminal charges against them.

Response from Orion Motor TechMay 21, 2025

Dear Phil, Thank you for bringing your concerns to our attention. We deeply regret the frustration and inconvenience you’ve experienced, and we’re committed to resolving this matter urgently and transparently. 1. Addressing the LED Light Issue: First and foremost, please accept our heartfelt apologies for the malfunctioning LED lights on your new sewer camera. This is not the quality you deserve, nor the experience we aim to provide. To resolve this immediately: • Please reply to our email or send your order number to [email protected], and we will reinvestigate the case before further action is taken. We will ship a brand-new replacement unit to you *within 24 hours* at no additional cost, if the unit is confirmed to be defective. • If preferred, we also offer a full refund. 2. Streamlining Support & Clarifying Documentation Requests: We acknowledge that our communication fell short of your expectations. If you can give us another chance, we will try to identify gaps in our process and retrain our team to prioritize clarity and efficiency after reviewing your case. 3. Transparency About Our Business: We take allegations of false business information extremely seriously. While our headquarters are indeed based in California. Here is our official website: https://orionmotortech.com/pages/contact-us. We understand your frustration and appreciate your patience as we work to make this right. Please let us know your preferred solution, and we’ll act swiftly. Best regards, OrionMotorTech Customer Service