Orion Leather Company proudly manufactures high quality, one piece, American made leather belts. Our belts are handcrafted by experienced leather craftsman. We pride ourselves on our classic, long lasting products. All of our leathers are gently tanned from only the finest Tanneries. All of our hides are Veg Tanned, which is an ancient method of creating durable, heavy weight leather with a lot of body to ensure a long lasting product.
Orion Leather Company (orionleathercompany.com) has 572 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
orionleathercompany.com
Website
orionleathercompany.com
Category
Fabric & Stationery
Location
Myrtle Beach, South Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: April 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Get your lost money from your credit card company. This company being shaddddy
Placed order on 04/21/2019 knowing I would have to wait due to the reviews.
Emailed them on 05/25/2019 asking about updates.
Received response on 05/28/2019 from a Robin that my order is being produced and I will receive a UPS shipping status.
Never received the shipping status, and obviously never received the belt.
Now it's 6/30/2019, I tried emailing for a cancellation and got a failed email, and realized their website is down.
I immediately know something is wrong, and went online to dispute the cost from my credit card. You most likely will get that money back from your credit card including shipping, so do that and don't fret.
My credit card company will reach out (and mostly likely they won't answer).
Definitely thinks this company is shady if they just shut down a website with no email announcement.
I think I will stick to buying from stores and websites I'm familiar with and can trust...
JR
Joshua R G.
Bought for the 100 warranty but now…
Bought for the 100 warranty but now that it metal on the buckle broke the business can't be contacted.
DA
David
DO NOT PURCHASE FROM THEM
Purchased a belt over 2 months ago, money was taken instantly but haven't heard anything since. Up until 2 weeks ago the order was still marked as "processing," which was the exact same status it was after they charged my card. Since then their website has gone down, so I can't check my order status. Haven't heard anything since and they haven't responded to any of my emails. Finally had to submit a fraud charge with my bank. DO NOT PURCHASE FROM THEM.
LI
Lise
Are you joking?
Are you joking? I placed my order almost two weeks ago and never even received confirmation, despite the money being taken promptly from my account. They don't respond to emails, their phone number is non-functioning, and their website isn't even up any more (all pages on the site lead to an error code). This is ridiculous. I'm filing a complaint with PayPal and my bank.
Do not trust this company.
KA
Kathlene
This place should be shut down!
Unfortunately, Robyn. You keep saying the belt was the correct size. Why then, when we ordered 2 belts the same size..one fit and the other was 5 inches off. That just makes no sense. And no I did not forget to post the other emails. The issue came when you seemed to ignore my emails and then I found so many other people struggling with the same issues on this site. This is when alarm set in.
The sad truth is you guys have an alarming religion online. I simply missed it before I ordered.
4/18/2019:
UPDATE: They finally did refund the money on the belts returned--not shipping of almost $15 though. Still will never do business or recommend them to anyone.
ORIGINAL COMMUNICATION
This place should be shut down!! I purchased two belts--the same size. One fit and the other was over 5" from fitting. They sent another belt and it was still 5" from fitting. In the email I have pasted, they agreed that if I sent back the 2 belts they would refund my money BUT after I spent almost $15 returning the belts (they do not pay for return shipping--even when it is their fault) they then are no longer responsive to emails and there is no way to call them. They now have the belts and have not refunded my money. VERY UNETHICAL AND DECEITFUL COMPANY--DO NOT WASTE YOUR MONEY OR TIME AND TAKE HEED TO ALL THE REVIEWS THAT SAY THEY DO NOT GIVE YOU THE PRODUCT OR GIVE YOU A REFUND--THEY ARE THIEVES.By the way this sight would not allow their email address to be included infoatorionleathercompany
My last response to them on getting the belts in the mail:
Thank you. I will get it in the mail tomorrow.
From: orionleathercompany. orionleathercompany.com
Sent: Thursday, March 28, 2019 8:35 AM
To:
Subject: RE: FW: FW: Belt measurements
That will be fine. Have a great day. Robyn
-----Original Message-----
From:
Sent: Wednesday, March 27, 2019 2:40pm
To: orionleathercompany orionleathercompany
Subject: FW: FW: Belt measurements
Robyn:
Making sure you received below communication.
From:
Sent: Wednesday, March 27, 2019 7:46 AM
To: orionleathercompany
Subject: RE: FW: Belt measurements
Robyn,
Just so we can get this resolved, we will send both belts back ourselves and when you receive them you refund us for the black belt. Okay?
Response from Orion Leather CompanyApr 19, 2019
Here are the emails you failed to post. You said the belt measured 37". I sent you a diagram showing an example of how to measure for the correct size. I took your word, and told you to keep the other belt, (as I thought it was our mistake) and sent you another belt, making sure it was the correct size 40" before it was sent. You emailed, and again said it was wrong. THEN, I said to send back both belts, and asked what size you would like instead. You asked for a refund. When both belts arrived back, we measured them, and they were BOTH a size 40. The return was received by me on April 2nd. Your money was refunded on the 5th. I don't know what else you expect? I did everything in my power to accommodate you. Have a great day, Kathlene.
Sent:
Wed, Mar 20, 2019 at 7:50 pm
To:
Kathlene
It's not a problem. Have a great evening. Robyn
-----Original Message-----
Sent: Wednesday, March 20, 2019 7:49pm
Subject: RE: FW: Problem with Order--PLEASE ADVISE
Thank you, Robyn. We have no issue returning the other belt if you can provide a shipping label.
Sent: Wednesday, March 20, 2019 4:25 PM
To: Kathlene
Subject: RE: FW: Problem with Order--PLEASE ADVISE
Hello Kathlene,
Just keep the other belt. The other is packaged and ready for pick up. I will send tracking information. Thanks. Robyn
-----Original Message-----
From: "Kathlene"
Sent: Wednesday, March 20, 2019 4:54pm
Subject: RE: FW: Problem with Order--PLEASE ADVISE
JA
James
What is happening?
It looks like I will have to put in a claim through PayPal. I ordered a belt over two weeks ago and never received any email confirmation of my order or shipping date. And they have not responded to my attempts to contact them. It really seems like they have gone out of business.
WY
Will Y.
DO NOT BUY FROM THIS COMPANY.
DO NOT BUY FROM THIS COMPANY.
I bought a belt and exchanged the size - paid the shipping costs back, put the form in, all well within 30 days. Over 1 and a half months later - no response. They GHOSTED me.
No refunds, no contact, no belt. They literally took my money and just ignored the customer.
Stay far away from this company. Terrible PEOPLE. I am disputing with both my bank and paypal to get my money back, and will forever be saying bad things and WARNING people of this company. Every other review you see here about no response is EXACTLY what you are going to get.
CU
Customer
Fraud
No confirmation after my order. Didn't respond to my e-mails. Did not receive my order. I am in the process of escalating a claim through paypal . . . thank god. Do not order from this company.
