ORIGIN PCReviews of originpc.com

Ordering with Origin was very easy. I ordered one of the prebuilt rigs and researching the specs around the industry, could not find a beatable price anywhere. The closest I could find was ~$500 more expensive. But the discounted price did not seem to show up as a lesser experience. The case build was great, cable management was great. I received the PC within a week of ordering. Everything was included and the PC fired up right out of the box. Speaking of the shipping. everything came extremely well packaged in heavy duty foam. There was also expandable foam included inside the build to help support the GPU (which have gotten quite large over the years). Everything came out very easy and was intact with no obvious bends or wear from shipping. Further I was reached out to by Oliver P. with the company after ordering, and multiple times along the ordering and after order process for help rectifying any issues. I had none but it was helpful to know that they were available just in case anything went wrong. I'm very happy with my PC and would recommend them to any friend going forward.

About a month after starting to use the PC for work, I heard a loud pop and smelled smoke. Obviously, there was a major malfunction in the PC, but that wasn't the only major malfunction. Corsair was totally uninterested in my getting assistance in anything resembling a timely fashion. They have their process and that's that. No expediting. Can't pay for a quicker turnaround. They were going to take their sweet time on the repair and that was that. My only choice was to replace the PC. This company thinks that people can go without their main work PC for weeks and months. The PC itself was fine until the CPU and Circuit Board fried. I get that things happen, but this company was totally indifferent to my plight. Basically, I was on my own after plucking down thousands for a high end computer. Total time to repair was a little over a month. Repeating, things happen and I understand that, but when I placed that first panicked call to support and quickly realized that they didn't care not one little bit, I knew I'd be writing this review. Great PC. You just have to hope that nothing goes wrong.

Eddy Hernandez was great, always replied promptly and as a customer, this is my third PC from Origin and Eddy was great.

The website ordering and storing of saved configs can be frustrating, as mine would disappear. After ordering, accessing my order to see all the parts proved frustrating and fruitless. The offers disappeared as well, like free upgrade as if it was removed completely from the site…I tried to do another configuration as the price seemed off. However, communication was easy, and response time was quick. Shipping wasn’t free even though it stated it was. I received the box very quickly after about 3-4 weeks of the completed transaction. Packing was good. Nice welcome package, and setup was rather painless. The Neuron case is gorgeous. I haven’t installed software yet.

The whole experience was great. Eddy communicated every step of the process and answered any questions I had promptly and completely. If I ever look to get another PC I’ll definitely buy from Origin!

My experience with origin pc was fantastic. It took a couple extra days to ship out, but that is no problem at all. The biggest benefit is that Oliver, the person that was in charge of my order, was awesome giving me frequent updates and explaining what was going on and even checked up on it a couple weeks after shipping. Fantastic customer service. The pc is amazing and doing everything i can ask of it. Overall i would rate this a 5/5.

I came back to OriginPC for a desktop after they built me a gaming laptop years ago, and the experience confirmed exactly why. The customer service was phenomenal. Oliver was proactive throughout the whole process, keeping me informed at every stage from sourcing to building to delivery. I always knew where my rig was in the journey, which made the wait genuinely easy. He even checked in afterward to make sure everything was going well. That kind of follow-through is rare, and it's the reason I'm a repeat customer. Highly recommend.

Jay F was awesome during my computer ordering process. After I selected, he reached out to me, made himself available, and provided that "extra touch" to ensure my order went well.