ORIGIN PCReviews of originpc.com

Flex was easy to deal with, and was able to get my question answered super quick. Thanks to him, I'll be putting an order in this weekend!

My 4-month-old $3,900.00 Origin PC laptop died. I contacted support and they had me ship it as an RMA to them. They set shipping as the slowest possible way; it took over 12 days to get from Las Vegas to the repair facility in Atlanta. The only updates I have received in the last 2 weeks is that it has been received and in the "triage phase". No one has told me what is wrong with it or a timeline. This machine is used for work; I had to go and purchase a new laptop because of the manufacturer failure of this one. After I reached out to support, I was told the repair team has it with no answers regarding what is wrong with it or a timeline. This is unacceptable for a 4-month-old laptop that is covered under warranty. Their customer service is unresponsive and does not care about the customer.

Every step of the process—from browsing products, determining the right computer for me, ordering, progress updates, shipping/delivery timeframe, and especially the unboxing—was a remarkably pleasant experience. Origin PC’s policies, quality, and unique aesthetics exceed expectations. This isn’t just a stellar gaming rig—it’s the intersection of computers and art!

Origin is literally the best in the business, this was my second gaming rig I’ve purchased from them and they never disappoint, this Arachnid setup is a work of art and Jay from customer support did a fantastic job keeping me updated through every step of the process!! Clint Glasscock

The purchasing of my new PC from Origin was hassle free. I received the PC recently, and it was in excellent condition and works great out of the box. Flex C. and Bryant V. kept me updated with the progress of my PC build, which was really helpful. I appreciate the time and effort that was put into building the PC, and the communication that was provide. Keep up the good work!

We recently ran into a BIOS issue with one of our systems that required an RMA, and Noah Browne from Origin PC Support made the entire process effortless. Noah kept us consistently updated throughout every step of the repair, giving us total peace of mind as we scale our business in the US. His proactive communication and level of service were truly exemplary a massive asset to the Origin PC team. Couldn't ask for better support!

I was amazed at the fast turnaround time between purchase and delivery of the new computer. I am well pleased with both looks and performance. I do love my new system. It looks great and now with the surround sound working it sounds great as well. I am not a gamer but my grandsons are and they love it. My thing is astrophotography and I use a software called PixInsight to process my photographs. PixInsight is a memory hog. The more ram the better. It also uses the GPU memory for some of the AI processes. It's been cloudy lately so no new photos to process. I did, however, reprocess a couple of sets to see how it would work. What had taken about two hours on my old machine was finished in under 15 minutes on the new machine. So thanks to you and your crew at Orgin PC. I am well pleased with this computer, both speed and beauty. And Oliver thanks to you for answering all of my questions.

Jay was my representative, responded fast and assuredly.