on
Quality not what it was in the past
Top Velcro closure was a strong part of the upper leather now it is a flimsy sewn on nylon strip.
To provide the utmost in service and respect to out customers; to engineer great quality, high value tactical footwear; and to meet the specialized needs of uniformed service professionals who have placed their trust in us.
Original S.W.A.T. (originalswat.com) has 303 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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303 approved reviews, newest moderated first
on
Top Velcro closure was a strong part of the upper leather now it is a flimsy sewn on nylon strip.
GLEN
THE ORIGINAL S.W.A.T. SHOES ARE EXCELLENT. I AM GLAD THAT I FOUND THEM. I USE THEM EVERYDAY WEATHER IT IS AT WORK OR AT HOME. THEY ARE COMFORTABLE AND HAVE GREAT STABILITY AND THEY LAST A LONG TIME. THE SHOES LOOK VERY NICE. THE SHOE GIVES MY ANKLES VERY GOOD SUPPORT. THE ONLY THING I DON'T LIKE IS THE SHOESTRINGS THAT COME WITH THE SHOES. THEY UNTIE VERY EASILY. I TIE MY SHOES VERY TIGHT, AND THEY COME UNTIED ALL THE TIME. I HAVE TO DOUBLE KNOT THEM TO KEEP THEM FROM LOOSENING UP,. THE SERVICE THAT I RECEIVE IS AWESOME AND THE SHIPPING IS VERY QUICK. THE SHOES ARE PACKED VERY WELL.
Ice M.
I recently purchased my second pair of boots from Original S.W.A.T. and have not been disappointed. The level of quality exhibited in their products has not diminished and I would recommend acquiring a pair of their boots to anyone looking for a comfortable, sturdy, durable shoe.
on
Ordered the replacement soles and even tho it took about a week it was free shipping. Free shipping is always a plus!!!
Corey O.
Can't say enough about OSWAT! Their WP 9" SZ boot and H.A.W.K. 9" boot have been two of the best pairs of boots I've ever owned. They also shipped me a free pair of spacers to try out, can't be free stuff!
Becky
Ordered the boots for my husband, they were a perfect fit and delivered very quickly! Will definitely order again when needed.
on
Best boots I ever worn. Im on my feet alot for work, so comfort is a must.
Unhappy C.
I am on my second pair of these H.A.W.K. 9" WP Side-Zip EN boots, purchased from an OS vender. The first pair were supposed to be 11.5 size, but fit like a 10.5 - 11. those were exchanged for 12's. One of the boots fits like a glove, the most comfortable boot I have ever worn. The other is too small and cant be worn comfortably. REALLY? the left and right are two different sizes? I have to pay return shipping every time I send them back so i'm just going to donate them to goodwill .. I have been wearing OS boots for over 10 years, size 11.5 and never had any problems. When I called OS about the sizing issues they said "yes, we have heard reports of some boots to big, some to small, some even fit perfect" but they, OS, don't see this as a problem. Customer service explained that its because they are using a new manufacturer for these boots ... The lack of concern for their customers has made me come to the conclusion that I will never buy another pair of OS boots again .... why on earth would they accept and sell a boot that they know has fitment issues? bottom line is DONT BUY THESE BOOTS BY MAIL ORDER. Try them on in a store so you are satisfied with the fit or DONT BUY THEM AT ALL.
Response from Original S.W.A.T.Jul 8, 2015
Dear Customer, We are so sorry to hear about your poor experience with one of our vendors. We appreciate you reaching out and making us aware of these issues. Our customers' feedback is the only way we can improve and grow. We have heard your concerns and are working towards eliminating any further problems of this nature. We hope to see you return as an Original S.W.A.T. customer/advocate as you have been for several years. For future reference, please know that purchasing from our website directly ensures that you will have free return shipping in the event that you have any other issues with the products you purchase from us. Best regards, Anne-Allyce George