We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Mehreen C.
Same review as everyone else, I ordered on March 26th 2020 and never received it, I’ve emailed them multiple times with no response and disputed it on paypal and due to their generic response my dispute got closed. I’m now contacting PayPal via messenger to request a refund because this is beyond a joke
Murielle A.
I ordered a canevas ( painting by numbers, order #115182) on 18 April 2020 and I have not received it...we are 26 August 2020 ! I sent à lot of complains but they Never read them, they just send automatic answers. I paid $28 !
Sameen
I ordered a custom painting kit from them. In addition to not receiving a package for almost three months, they sent me a paint by number kit for an owl, which is much cheaper than the item I paid for. I tried contacting them multiple times to make it right, no one answered. So disappointed in their terrible customer service and incorrect product. DO NOT RECOMMEND. I have had bad luck with all sites that are focused on sending these kits from China, so now I stick to getting them from Amazon where I can at least accurately track my packages.
Julija S.
AVOID! This is a complete scam. I ordered my kit in April, it's end of August now and still no package. All my attempts to contact them have been ignored, save your money and do not order from this website. Even the one star feels too generous.
Sarah B.
SCAM!!! You will not receive your order and they are impossible to contact. I ordered in April 2020. Nothing and when I email them they send me a cut and paste return email. I’m never ordering anything from the USA ever again! Up with Nigeria in my opinion.
FRLopez
I wish I had read these reviews before ordering three prints at the beginning of July. It is now 25th August and they are not responding to any of my emails. Please order elsewhere.
wendy E.
I placed an order with this company Aug 8. Still no email or confirmation reply as to whether they even got my order. They did however charge my account and got payment. I think it's pretty obvious they DO NOT run a very astute company. I thought i'd give this company a try because they had some diamond designs I liked. So far, I am not impressed with them and will give two more weeks and I follow procedures to get my money back and I will certainly not order from them again!!! By the way, I ordered some other "diamond art" from another company and I got it here in my hands, from China, in exactly 8 days!!! Now this is a company I will deal with again. Certainly not from "original".
Alison T.
Horrible experience. Ordered in early June. Have never received merchandise. A few weeks ago they sent me an email with “tracking link”, which when clicked, said “this company (in China) has not shipped anything in the past 30 days.” They are the worst. I contacted them, asking for my money back, but they won’t respond. My credit card company is working to recover my money. Don’t order! They will send you advertisements, but will never send you what you ordered.
