Carol
Totally shocked this morning ordered…
Totally shocked this morning ordered 2 Paintings early in march. Never arrived. Gave up This morning look what's come. My order. 5 whole months to arrive.
We specialize in providing budding artists with unique DIY Paint By Number canvases and all the painting tools needed to get started.
Originalpaintbynumber (originalpaintbynumber.com) has 427 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Carol
Totally shocked this morning ordered 2 Paintings early in march. Never arrived. Gave up This morning look what's come. My order. 5 whole months to arrive.
Karen
Ordered in April 2020, emailed them three times in April, May and June and never heard back or received my items. I filed a claim with my credit card company and the money was refunded by the credit card company. The claim form was online and took less than 5 minutes to do. So, don't buy from them... and if you do and don't receive your order or receive any information, go right to your credit card company for a resolution.
Charisse Parraga R.
I wish there was an option to leave no stars for originalpaintbynumber.com. I ordered a custom of my dog in April, maybe early May. I received an owl about 2 weeks ago (it’s August). During the time I was awaiting my pbn, I tried to call the phone number that used to be provided on the website (no longer available). There was a voicemail of a guy saying they were too busy to answer the phone or return phone calls. There was no way to leave a message. They do not answer emails either. The only communication I’ve had with them is through the PayPal Resolution Center. They want me to return the owl to CHINA and then I will get my refund. It costs more to ship to China than the actual owl so no, I will not be sending their painting back to China. Do not use them, they will take months to send you something that you don’t even want. Reading through the reviews, the quality sucks anyway.
Angela S.
0 stars. Do not purchase from this company. I ordered back in May 2020 and it is now mid-August 2020. The tracking number was lost and I received no reply when contacting customer service. Today, August 12, 2020 I received something from this company and it was a picture of an owl!! Below me is another comment who received an owl too! Scam. I'm sad I fell for this.
Alina L.
Ordered 4 different paintings from them back in May and it’s August now, still haven’t received it! I reached out to them, but they only replied once, basically tell me to wait!!! I want my refund!
Elizabeth G.
It has been months and I have NOT RECEIVED my order. I have now requested a refund. I will revise my review based on whether I receive a refund.
Lesley
0 stars. Ordered a custom paint by number canvas in May. Never received anything and couldn’t get in contact with ANYONE. It’s now August and I finally received my painting. I was super excited until I realized it wasn’t even my custom painting I uploaded, it was a picture of an owl. I’m pissed!!!! I don’t even like owls. Scam!!! Don’t ever buy anything from here.
gillean
BEWARE, This is a scam! I ordered 3 items from them. 6 weeks later after numerous unsuccessful attempts to cancel or at least get an update (no number to call and no matter what you email them about you get the same form letter back), still no notice of shipping, I then filed a credit dispute after which I miraculously got a notice of shipping. That was 3 weeks ago. Of course the tracking # they provided wasn’t real and the items never arrived