Original GrainReviews of originalgrain.com

Great customer service, and the watch is very beautiful. Very happy with our purpose and this company!

This is my fourth watch from you guys. It started off a little rocky but I think it was do to an error on the shipping and tracking site. After I had placed the order, a few days later the tracking said it had been delivered. It wasn't. I sent an email, they responded quickly and let me know what was going on and when I would actually get my watch. Also followed up with a couple of emails letting me know the progress. Great Customer service and well crafted watches. Jeff Yarbrough

If you want to wear beautiful art, buy from Original Grain. BUT, if you want functionality and customer service look elsewhere. I recommend TreeHut.

great service, great product

I was so excited for the watch to arrive to give to my husband for Father’s Day and unfortunately it arrived damaged. I reached out to customer support and Emely was able to get a replacement sent out. My husband loves his new watch.

Prompt service. Qualify products everytime.

Never received item. No email Response from customer service. Item lost in transit

After buying 5 watches and spending around 1500.00. I still like the concept of the company. I like the watches. I recently reached out to see about getting a extra link. I informed them that other 4 watches were fine and didn't require any additional links. I didn't understand why this one did. Well, they said I could buy 2 links with shipping for about 15.00 So I did but I thought that was petty after spending that much money. Well, they just lost a customer for that reason. I sent them an email and got no response. But they sent my receipt for the links Spend the 15.00 wisely. Unhappy customer!!!!!!!!!!!!!!!!!!!!