JOHN T.
your chat feature needs work
The ordering process was somewhat simple but your chat feature leaves much to be desired. I inquired (based on your product promotion) what constitutes the size of a grape. Your site says that you absorb 500mg of magnesium with a portion "the size of a grape" Your representative simply said it was 6oz, and she said it twice when I mentioned the description on the site. Now I doubt that I need to use the entire jar to absorb 500 mg of mag. After 2 tries, I simply gave up with your chat rep. I decided to order the product anyway and I will continue to try to understand how much the size of a grape is in a more acceptable form of measurement;