Organic catalogueWelcome to the official TrustPilot profile for The Organic Gardening CatalogueThank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.Our thoughtfully curated selection of organic gardening products ensures that every gardener can find what they need to help their gardens flourish. From seeds and plants to gardening tools, we've got everything you need.Shop on our website today Our Special Offers Vegetable Seeds Vegetable Plants Flower Seeds Bulbs Fruit Seed Potatoes Garlic Bulbs Onions & Shallots Join Our Gardening Club
Organic catalogue (organiccatalogue.com) has 469 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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David D.
Catalogue was nice and clear and delivery very prompt. The main question is how well the seeds germinate but confidence is high.
Response from Organic catalogueFeb 17, 2025
Thank you for your kind words and positive review. We're pleased to hear that you found our catalogue helpful and our delivery prompt. We appreciate your confidence in our seeds and hope you enjoy the results. Best regards, Hannah The Organic Gardening Catalogue
Jo C.
Lots of seeds to choose from including old heritage varieties. As a beginner I have chosen vegetable seeds that are suitable for the novice!! I'm looking forward to seeing them sprout and grow.
Response from Organic catalogueFeb 17, 2025
Thank you for your kind review. We appreciate your enthusiasm for gardening and your interest in our heritage varieties. We're thrilled you found seeds suitable for your beginner gardening journey and wish you the best of luck with your garden this year. Best regards, Hannah The Organic Gardening Catalogue
Friend of T.
still to receive the onion sets after being told they would arrive 2 weeks ago
Response from Organic catalogueFeb 17, 2025
We are so sorry to hear you have not yet received your Onion Set order. I have popped you an email and hope we can resolve promptly. Kind regards, Hannah The Organic Gardening Catalogue
GENIA L.
My order arrived to the dates I expected which is reasuring. I bought a variety of chiily seeds from you, but these have not yet sprouted as its still a bit too cold. Looking forward to them!
Response from Organic catalogueFeb 17, 2025
We appreciate your patience and understanding. We're glad you received your order on time and although it's still a bit early for your chili seeds to sprout, we're confident they'll thrive once the weather warms up. We look forward to hearing about your successful harvest! Best regards, Hannah The Organic Gardening Catalogue
Vincent W.
You have asked me to rate my recent order but it hasn't arrived yet
Response from Organic catalogueFeb 17, 2025
We are so sorry to hear your invitation to leave a review has arrived prematurely. I can assure you, this will be reported and looked into further. We are confident you will be thrilled with your order upon arrival and thank you for your patience. Kind regards, Hannah The Organic Gardening Catalogue
John R.
Goods were undamaged and delivered promptly. The quality is always good
Response from Organic catalogueFeb 17, 2025
Thank you for your great review! We appreciate your kind words and are thrilled to hear that you were satisfied with your recent order. Best regards, Hannah The Organic Gardening Catalogue
Mrs P B.
I like the fact that you are offering Moroccan Cress. It's actually a close relative of lettuce, very similar to Italian long-leaf varieties, and it's easy and fool-proof as a 'cut-and-come-again' salad. I don't like the fact that there is no indication of where your seeds are grown. I have found that seeds grown in East Africa, although they pass standard germination tests, perform very poorly here in Derbyshire.
Response from Organic catalogueFeb 17, 2025
Thank you for your review and for sharing your experience with Moroccan Cress. We appreciate your feedback about the lack of information regarding the origin of our seeds. We understand the importance of knowing where seeds are grown, especially for gardeners like yourself who are familiar with the specific needs of your region. We will take your feedback into consideration as we continue to improve our product descriptions and provide more detailed information for our customers. Best regards, Hannah The Organic Gardening Catalogue
Riccardo G.
Have unsubscribed from this firm's mailings 3 times in the last week and am still getting emails, including the one prompting this review. How many orders for organic seeds and products does this firm think I want to make, and are they carrying out an experiment to see how many emails they can send before I block them? It's called the Organic Catalogue, but some product lines are not even available as organic, in spite of the fact that other companies are able to provide organic alternatives. The catalogue itself is not as bad as the website, but when you trawl the website, you start to get the impression that organic products are very much the minority. I'm sure it wasn't always thus, and frankly starts to seem quite misleading. Placed an order a week ago and received three separate deliveries on the same day as each other. One delivery for a single packet of seeds, one for a bare-root plant, and one for a container plant. Madness if you ask me. Delivery was fairly quick, but it gets confusing when you receive multiple emails from the same company and the courier firm all relating to different deliveries. The strawberry plants I ordered at the same time as the rest, in spite of being in stock at the time of order, are being sent within an estimated 21-day period, though that I don't mind at all because it gives me extra time to prepare the ground. I cannot comment on these as yet as I haven't received them. The seeds I haven't yet sown, so no comment, but the plants seemed healthy and happy to me. But it all seems very corporate to me these days. Did I mention I don't love the marketing emails?
Response from Organic catalogueFeb 15, 2025
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration caused. We understand how important it is to have control over the messages you receive, and we’re looking into why you continued receiving them after unsubscribing. Our dedicated team work 7 days a week and are happy to update your marketing preferences at any time. Please be assured your email has now been removed from our email mailing list, this can take 48hours to come into effect. While we strive to offer as wide a range of organic products as possible, some items may not currently be available in organic-certified versions, we can only apologise for any disappointment caused. We dispatch all our items as soon as they are ready to leave, due to the nature of live plants this can sometimes result in staggered deliveries. We are sorry for any hassle this may have caused but we feel it is important to dispatch items promptly rather than delay the whole or if one item is due to leave us later in the season. Thank you again for your valuable feedback as this will help us improve your experience with us in future. If we can be of any assistance please do not hesitate to get in touch with our friendly team, Email: [email protected] Telephone: 0333 240 0776. Kindest regards, Meg. The Organic Gardening Catalogue.
