Organic catalogue Reviews | Read Customer Reviews of organiccatalogue.com

Organic catalogueReviews of organiccatalogue.com

3.6469 reviews
Nature & Environment

Organic catalogue

About Organic catalogue

Welcome to the official TrustPilot profile for The Organic Gardening CatalogueThank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.Our thoughtfully curated selection of organic gardening products ensures that every gardener can find what they need to help their gardens flourish. From seeds and plants to gardening tools, we've got everything you need.Shop on our website today Our Special Offers Vegetable Seeds Vegetable Plants Flower Seeds Bulbs Fruit Seed Potatoes Garlic Bulbs Onions & Shallots Join Our Gardening Club

Organic catalogue (organiccatalogue.com) has 469 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: organiccatalogue.com
Website: organiccatalogue.com
Category: Nature & Environment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Organic catalogue reviews

Showing 122 reviews with 1 star · Clear filters

Linda C.
May 31, 2026
Failure to deliver 15 months on
In March 2025 I ordered two rhubarb plants from a selection of around 12 varieties. The 'Victoria' was received a few weeks later as promised. But the 'Rhubarb Crumble' still has not been delivered 15 months later, even though I informed the company i would be perfectly happy to receive a different variety. Nor have they responded to my recent email asking where the other was.
Response from Organic catalogueJun 12, 2026
We are very sorry to read of your experience and appreciate how disappointing this must be, particularly after such a long wait. Unfortunately, we are unable to identify your order from the details provided in your review. Please contact our Customer Care team directly with your order details so that we can investigate this matter fully and arrange a suitable resolution for you as quickly as possible. We apologise for the inconvenience caused and look forward to hearing from you. Kind regards, Hannah Customer Care Team.
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Les M.
Jan 2, 2026
I did not receive a receipt or invoice…
I did not receive a receipt or invoice for my order number 23660575 and now have to chase this company up,
Response from Organic catalogueJan 6, 2026
We apologise that you did not receive your receipt for order and now have to contact us. We will look into this issue to prevent it from happening again. Kind regards, Hannah The Organic Gardening Catalogue
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customer
Dec 6, 2025
Order not arrived
Order not arrived. Confirmation email on 28Nov that order would be dispatched within 72 hours - it’s now 6Dec and no delivery and no further emails re dispatch…
Response from Organic catalogueDec 9, 2025
Thank you for your feedback. I’m pleased to confirm that this issue has since been resolved by our team. We apologise for any inconvenience caused and appreciate your patience. Kind regards, Hannah The Organic Gardening Catalogue
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Craig T.
Dec 2, 2025
The order has not been delivered, i still awaiting it to be delivered.
The order has not been delivered
Response from Organic catalogueDec 9, 2025
Thank you for your feedback. I’m pleased to confirm that this issue has since been resolved by our team. We apologise for any inconvenience caused and appreciate your patience. Kind regards, Hannah The Organic Gardening Catalogue
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Miss Lata P.
Nov 25, 2025
Amaryllis Bulbs
I ordered 4 amaryllis bulbs as a present for a friend. I was so embarrassed when I asked if she liked them and she told me I was very kind but they had mould on them and were very light also the roots had shrivelled and despite her putting the roots in shallow water they did not revive. I bought these on offer but shall not purchase anything from this company anymore as it is wasted. I would suggest going to somewhere like Gardening Express who have excellent quality bulbs and at very competitive prices.
Response from Organic catalogueNov 25, 2025
We’re very sorry to hear about your experience with the amaryllis bulbs. We take the quality of our plants and bulbs very seriously and regret that these did not meet the usual standard. As there are no contact details left on this review, we’re unable to address this directly with you. If you do wish to get in touch, please contact our customer care team so we can discuss a resolution and ensure your concerns are fully addressed. Kind regards, Hannah Organic Gardening Catalogue
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Barbara S.
Nov 4, 2025
Impossible to log on to complete the…
Impossible to log on to complete the purchase of my seeds for allotment 2026. Reset password and still wouldn’t so I walked away and will order elsewhere
Response from Organic catalogueNov 11, 2025
We are truly sorry to hear this! Please contact our friendly team on 0333 240 0776, we will be more than happy to provide a temporary password to allow you to log in. Once you have signed into your account you will be able to update the password to one of your choice. We apologise for the hassle caused. Kindest regards, Meg. The Organic Gardening Catalogue
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LI
Oct 31, 2025
Still waiting for delivery!
Still waiting for delivery!
Response from Organic catalogueOct 31, 2025
Thank you for your feedback! I am pleased to confirm your order is currently in transit and should be delivered shortly. We appreciate your patience. Kind regards, Hannah The Organic Gardening Catalogue
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MB
Oct 19, 2025
Not great service
Items were sent as multiple packages, which I would have preferred to know before purchase as I would then have looked elsewhere. I am still missing two items, one which was apparently delivered but I can confirm it never reached me so I will be keen to see how this is resolved. I feel a bit greenwashed by the company and will avoid in future.
Response from Organic catalogueOct 28, 2025
We’re very sorry to hear about the issues with your order. Unfortunately, we don’t have contact details to get in touch with you directly, but we’d like to help resolve this. Please contact us via email or our customer service channels with your order details so we can investigate the missing items and find a suitable solution. Kind regards, Hannah Organic Gardening Catalogue
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