Mariam E.
Everything was great and delivered on…
Everything was great and delivered on time!! thank you for your work guys!
Response from RoomBoxApr 9, 2024
Thank you so much! We're grateful for your business and this wonderful review.

At RoomBox, we believe guests should shop less and enjoy more! Skip the grocery run and get straight to the fun.RoomBox is the world's first concierge shopping and delivery service designed specifically for hospitality businesses and their guests. By providing a personalized experience to cater to the needs of travelers, we enable guests to conveniently pre-stock their hotel room or home rental with groceries, alcohol, snacks, and other essential items desired for an upcoming trip. Our service is designed to offer guests an ultra-convenient experience with an easy-to-use platform and seamless delivery fulfillment.
RoomBox (orderroombox.com) has 64 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing64 approved reviews, newest moderated first
Mariam E.
Everything was great and delivered on time!! thank you for your work guys!
Response from RoomBoxApr 9, 2024
Thank you so much! We're grateful for your business and this wonderful review.
Jonathan F.
Reliable and responsible
Response from RoomBoxApr 9, 2024
Happy we could be there when you needed us! thanks!
Kathryn K.
I made a mistake on order and was unable to correct it, even with an email to customer service. I much prefer instacarts flexibility and communication, and ability to change cart after order has gone through.
Response from RoomBoxApr 9, 2024
Hello, We regret you had such a difficult experience editing your order. Unfortunately, this is not a feature we have available at this time. We were happy to offer you a coupon for free delivery when you reached out to our Support team so you would not have had to incur any additional charges by placing a subsequent order, but this was not taken advantage of. I'm happy we were able to complete your order and that it was delivered on time (pre-delivered to your accommodation, which competitors do not offer) and in full.
Carolyn D.
Delivery guy was super polite and friendly! Thank you
Response from RoomBoxApr 9, 2024
We love that you had such a great experience - this is exactly what we strive for. Thank you for being a valued customer!
Laurie
Smooth and accurate on time delivery!
Response from RoomBoxMar 19, 2024
Thank you for your glowing review! We're thrilled to hear that you were impressed with our service and that we were able to provide you with a great delivery experience!
Denise
I was so pleased with our experience with RoomBox! The ordering process was easy with lots of choices. The order was delivered on time right before my arrival at the hotel. They texted me to alert me about the arrival. Saved me precious vacation time not having to go to the grocery store. I would not hesitate to use them again.
Response from RoomBoxApr 9, 2024
Your review brings us so much satisfaction! Our service is built to save people precious vacation time and money. We're so glad you've shared your thoughts and look forward to servicing you again soon!
Catherine E.
There were 2 challenges; one was editing the shopping list. Each time I made a change, I had to re-enter all personal info, which was frustrating. The second was that the food arrived a little late (after we arrived) and we therefore had to put the groceries away ourselves. Otherwise, I would give it 5 stars.
Heidi M.
Easy. On time. Accurate.