Oral-BReviews of oralb.com

Llevo 1 semana con una avería de un cepillo oral B IO en garantía (caso 50550 de presat) en la que se supone pasaría un transporte a retirarlo en 24 horas para su gestión y nadie se ha pasado a recogerlo. Lo he reclamado a Presat y me ha sorprendido que me digan que en 24 horas deberían de haberlo retirado pero nadie hace un seguimiento, por lo que si no se reclama nadie te da respuesta. Esperaba más de una empresa como Braun

Über 100% Preissteigerung bei ORAL-B Superfloss. Seid ihr noch bei Sinnen?

l'azienda utilizza corrieri estremamente inaffidabili e mentitori, specialmente i corrieri su GENOVA. SICURAMENTE SCONSIGLIO QUESTA AZIENDA PORTATRICE DI GRANDI PERDITE DI TEMPO PESSIMO ESEMPIO DI COMMERCIO DICONO DI PASSARE E INVECE NON PASSANO DICONO DI ESSERE PASSATI ED INVECE NON E' VERO ED ULTIMA CHICCA TI CHIAMANO CON DEI NUMERI PRIVATI CHE NON PUOI RICHIAMARE RISULTATO IL PACCO TE LO DEVI ANDARE A PRENDERE.

update-still trying to deal with them-they finally sent a prepaid label_ I sent the toothbrush back well within their "60 day money back guarantee" and way before their 2 year warranty. They denied that they got the toothbrush back, although UPS shows it was indeed delivered. They had sent me a "prepaid gift card" to reimburse me for the 1st time I sent it in for repair and it was INVALID-declined 4 different tries. They refuse to return for cash-though it was paid in cash (at my dentist-which is the reason I have to go thru OralB and not a big box store where purchased), So assuming IF they ever admit they received brush back, they'll send me another invalid prepaid gift card. This did get accelerated to a manager but since then I have been hung up on, treated extremely rudely when calling and asking for him. Right now after 2 months I am out the cost of postage and the cost of the toothbrush. Original-The iO toothbrush, which was supposed to be a 3 speed never did reach 3rd speed-it would shut off after the 2nd speed. I sent it in for warranty(at MY cost)-the 1-3 turnaround was 17 days. The "replacement" was either the same one or had an identical problem. I cannot get a refund, other than an Oral B gift card. 2 toothbrushes bad within a month-no-I will buy another brand. And their customer service is some of the worst, rudest, most argumentative people I have ever dealt with-really horrible! I hope they listen to the "recorded for training and quality" recordings! Maybe if their customer service was better, I might try for a 3rd toothbrush but no way do I want to deal with such a snobby rep-and whenever I called I got her...

Ho acquistato spazzolino oral B serie 4, non è mai arrivato seguendo il tracciato del corriere risultava consegnato con firma per ricevuta. Ho contattato assistenza clienti, spariti nel nulla. Ho perso 64 euro. Schifosi!!!

So gerne ich die Produkte von Oral B bisher auch mochte wird diese teure IO-Zahnbürste definitiv das letzte Produkt sein, welches ich von dieser Firma erwerbe. Beim Kauf wurde bei Saturn damit geworben dass man ein kostenloses Produkt von Kapten&Son erhalten würde. Nach etlichen, komplizieren Versuchen die erforderlichen Unterlagen einzureichen sowie dem Versuch bei der Hotline jemanden zu erreichen der sich dafür zuständig fühlt (Spoilerwarnung: angeblich gibt es für JEDE Werbeaktion eine eigene Abteilung inkl. Telefonnummer und trotzdem konnte mir niemand weiterhelfen!), habe ich bis heute, fast ein Jahr später, KEINERLEI Rückmeldung, geschweige denn das beworbene Produkt. Für solch eine bekannte Firma ein absolutes Armutszeugnis und ganz klare Verbrauchertäuschung. Ich kann nur jedem dazu raten die Finger davon zu lassen und andere Marken zu kaufen!

Recentemente, ho avuto un problema con il mio spazzolino elettrico Oral-B io7: la testina rotante aveva smesso di funzionare correttamente. Ho contattato il servizio clienti tramite il sito web ufficiale e sono rimasto estremamente soddisfatto dell’assistenza ricevuta. Dopo aver segnalato il problema, il giorno successivo un corriere ha ritirato il mio spazzolino difettoso direttamente a casa mia. In soli tre giorni, ho ricevuto un dispositivo sostitutivo perfettamente funzionante, pronto all’uso. Questo livello di efficienza e attenzione al cliente è davvero encomiabile. L’esperienza ha rafforzato la mia fiducia nel marchio Oral-B, non solo per la qualità dei suoi prodotti, ma anche per l’eccellenza del servizio post-vendita. Consiglio vivamente i loro prodotti a chiunque cerchi affidabilità e un supporto clienti di alto livello.

I purchased the Oral BIO series 3 last May. The toothbrush started making a loud buzzing sound after a couple of months. Called the P&G services enter and they had me ship it to them. Not sure if they repaired it or sent a new one, but the replacement made the same awful buzzing sound. So I went through the same process and had it either repaired or replaced again. Now two months later it’s happening again. I assume that they must be “repairing” it and sending the same one. Surely not all of the toothbrushes are defective. Called the service center again and now they expect me to pay for shipping it back to them. They say they don’t think it’s under warranty. I submitted through their link the invoice for the original purchase and they just keep sending me in circles to send it again. I will not buy another Oral B product.