OpusClip Reviews | Read Customer Reviews of opus.pro

OpusClip Reviews | Read Customer Reviews of opus.pro

OpusClip reviews

495 approved reviews, newest moderated first

Vincent L.
Oct 13, 2025
I've had nothing but bad experiences…
I've had nothing but bad experiences with this platform. I've tried to use this for several different projects and had technical issues with each and the support I've received has been awful. Each time there is an issue in an attempt to help they end up deleting all the work I've done, causing me to start all over after hours of work.
Response from OpusClipOct 13, 2025
Hi Vincent, I am sorry for the negative experienced you've described here with OpusClip and our Support. I was able to locate your support ticket and see that one of our Amazing Support Specialists has followed up with you just a few moments ago. Please check your OpusClip dashboard for their response. Thank you.
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Steven G.
Oct 11, 2025
Impossible to cancel
Nearly impossible to cancel a subscription. I registered with trustpilot solely to write this review. Don't bother with these clowns and save yourself a headache. I have cancelled it and then each month i continue to get billed. Then i need to open a ticket for a refund and tell them to cancel the subscription so I'm not billed the next month. Then they assure me it's cancelled. Next month, guess what? Gotta repeat the same BS again.
Response from OpusClipOct 11, 2025
Hello Steven, Sorry for the difficulty you experienced when trying to cancel your plan. It should have been as easy as navigating to your subscription page https://clip.opus.pro/subscription through your dashboard and cancelling. If you experienced any technical issues while trying to cancel which resulted in you being billed for an additional month please reach out to our support team through your dashboard and send them your invoice number for a refund. Thank you for the feedback.
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Dedric H.
Oct 10, 2025
Has potential
It's usually pretty good but when it goes down it takes to long to fix the situation. Especially when I am using my phone to import videos there needs to be a way that the same accessibility from the laptop you should be able to do from your smartphone also.
Response from OpusClipOct 10, 2025
Hello Dedric, Thanks for the feedback and server stability and the phone UI. We recently launched an iOS app for OpusClip to help creators import videos from anywhere. If you have a access to an iOS device I suggest trying it out, and if your issue was with the app itself and not your mobile browser I would love to hear more of your feedback in a chat. You can contact our support team through your dashboard, or tag @Ash on our Discord server https://discord.gg/KeqTMXxWZz
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Deekron K.
Oct 9, 2025
The software works but everything expires!
The software works as advertised but their payment structure is super annoying. Total BS that we have to spend money to buy credits, which expire without warning, and then use those credits to create clips, which also expire without warning. As an entrepreneur, there is already SO much on my plate. I don't want to have to worry every day to see if my credits expired or if my clips expired. That's another task that creates extra stress. Not happy and will be looking for a more user-friendly solution.
Response from OpusClipOct 9, 2025
Hello Deekron and thanks for the feedback. I'm sorry that your credit expiration caught you off guard and you lost them. On our dashboard you can view your credit expiration date by mousing over your credits in the top right corner. As a courtesy I can extend the credits you lost. Please reach out to Ash on our Discord server https://discord.gg/KeqTMXxWZz, or contact our support team through your OpusClip dashboard and reference this post. For your projects I suggest saving them to cloud storage if you are a pro user. Currently all pro users have access to 100 GB of cloud storage. Check out this article for how to save your projects and enable auto-save https://help.opus.pro/docs/article/saving-your-projects.
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Derrick S.
Oct 8, 2025
The mobile site keep crashing
The mobile site keep crashing
Response from OpusClipOct 8, 2025
Hi Derrick, Thank you for the feedback. We recently experienced a technical issue which prevented projects from fully processing and may have caused issues for your browser. You should try using OpusClip with Chrome after clearing your browser cache. If it is still happening to you then you can contact support through your dashboard if you are able to access that page, or tag @Ash in our Discord server https://discord.gg/KeqTMXxWZz and reference this post. He will connect you with our support team. Thanks again for the feedback and lets get this fixed for you!
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ligzedfej
Oct 7, 2025
First time user
Just started using OpusClip and it's been saving me time. It helps me work on my videos much faster. Can't wait to play around with it more. Cool product.
Response from OpusClipOct 8, 2025
Hi Ligzedfej, Thanks for the review and your positive feedback! We're happy to hear you're having a positive experience with OpusClip. If you ever come across any issues or have any questions for us, let us know by contacting our amazing Support Team! Have a great day :)
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Thomas B.
Oct 7, 2025
Good
Good, but crashes and doesn't upload clips TOO OFTEN
Response from OpusClipOct 8, 2025
Hi Thomas, Thank you for your feedback and review! We experienced a technical issue which had prevented projects from fully processing. Our Engineering let us know the issue has been resolved and moving forward your projects should process through at a more normal rate. If you are still experiencing issues, we've requested additional information from you so we can get in contact with you. We hope to hear from you soon!
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Aaron B.
Oct 3, 2025
Opus clip has revolutionized my social…
Opus clip has revolutionized my social media presence. It has helped me save thousands of hours in time, plus, Opus has inspired me to find engaging content to reach out to my audience. Not only are they constantly improving their services, they have been incredibly helpful on a personal level. When I contacted them about a concern which hindered my ability to use the product because of family illness and tragedy, they were kind, gracious, thoughtful, and helpful to ensure I was taken care of. OpusClip has a customer for life.
Response from OpusClipOct 6, 2025
Hi Aaron, Thank you so so much for the kind words and review! We love helping out awesome users like yourself. If you do ever come across anything or have any questions, our Amazing Support Team will be there to help :)
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