OPTPReviews of optp.com

Response from OPTPDec 28, 2020

Hello, Carla. I am very sorry for this inconvenience. Our office was recently closed for the holiday and reopened today, December 28th. You should receive your shipping estimate this morning, but please feel free reach out to us at 888.819.0121 with your order number and we will be happy to assist you right away. Thank you, Joel M. OPTP

Response from OPTPMay 12, 2020

Hi Lejf, I'm sorry to hear you did not receive your order. Please contact customer service at 888.819.0121 or [email protected] with your order number and they will assist you. Thank you.

Response from OPTPMay 11, 2020

Hi Walid, Sorry to hear you did not get a shipping quote fast enough. For international orders, we need to pack and weigh the shipment to get the actual shipping cost. This is done same-day if the order is placed during operating hours before noon (Central Time). If the order is placed after this time, a quote will be emailed to you the following business day.

Response from OPTPFeb 24, 2020

Hi Olena, Please feel free to email me directly at [email protected] to discuss your order rather than leaving multiple reviews for each reply. Thank you.

Response from OPTPFeb 21, 2020

Hi Amir, We apologize for the inconvenience. International orders need to be packed and weighed to provide a shipping quote, which is why the shipping cost was not instantly provided. We try to provide a shipping quote the same or, at the very latest, the next business day. Rest assured we do not charge your payment method before the shipping quote is approved. If you still have questions regarding your order, please email [email protected] and they will assist you. Thank you, OPTP