OPTPReviews of optp.com

The one item that I was really after is on backorder but other than that it is very easy to order from OPTP!!

I usually don't make purchases unless I get free shipping.

Problems with signing it. Despite ‘forgetting’ my password. And trying to use a temporary one- also not successful, I was able to make my order. I must have misunderstood shipping I thought the only option was UPS, however I must have accidentally selected USPS which I preferred. The products are first rate. This is the place to go if you are serious about exercise, rehab, etc

Product differentiation needs to be clearer. They have so many rollers but difficult to tell them apart. The terminology is also confusing - standard density, medium density, hard, soft etc. A standardized description would help and also a comparison chart of rollers. The videos on product pages are marketing and don't provide useful information. It's amazing how companies with decent products spend on marketing...when useful content could sell the product. Shipping prices are ridiculous. My rating is for the quality of products - their site and customer communications/service can be improved

I cannot answer correctly as I am waiting for my order to get finished.

Too bad you can't have UPS rates available - I would have given you 5 Stars...

The ordering process was pretty straight forward. My only negative comment is I feel shipping and handling was excessive.

Excelent aervice