OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 11 reviews with 2 stars · Clear filters
Tommaso M.
210 euro +60 shipping in Usa+ 60 shipping in Italy=.330 euro Disappoint very expensive!
Response from OPTPApr 2, 2019
Hi Tommaso, I'm sorry you're unsatisfied with our international shipping rates. We only charge our actual cost of shipping for international orders, so we don't make any profit on those charges. If you have an account through a shipping service, we are happy to use it instead of charging for shipping.
Holly I.
I will not likely order from this company again, $48.95 for a $370.00 order is absurd. If I didn't already have a customer promised an item I wouldn't have ordered at all.
Lahela H.
I signed up for a Distributor account and they never changed my login to show distributor prices, and I made three very expensive orders last year before realizing that I was only given the Professional Price, that it wasn't the Distributor price. It took several emails to customer service to ask how to get the distributor prices, because the customer number they gave me wasn't helpful. And I was told information that I already knew -- how to log in. Finally, I had to call in to Customer Service and had them actually change it. Then I came to realize that I had been highly overcharged, once I actually saw the Distributor pricing.
Response from OPTPOct 12, 2015
Hello Lahela, Thank you for taking the time to leave us a review. I'm sorry to hear that there was an issue with the distributor status of your account and apologize for any confusion about how to receive distributor pricing. Our distributor guidelines provide this information in detail and are available online. If you have any additional questions or concerns, please do not hesitate to email or call us and we'll do our best to help!
