Skip to content

Animals & PetsAnimal Health, Animal Parks & Zoo, Cats & Dogs
Beauty & Well-beingCosmetics & Makeup, Hair Care & Styling, Personal Care
Business ServicesAdministration & Services, Associations & Centers, HR & Recruiting
Construction & ManufacturingArchitects & Engineers, Building Materials, Chemicals & Plastic
Education & TrainingColleges & Universities, Courses & Classes, Education Services
Electronics & TechnologyAppliances & Electronics, Audio & Visual, Computers & Phones
Events & EntertainmentAdult Entertainment, Children's Entertainment, Clubbing & Nightlife
Food, Beverages & TobaccoAgriculture & Produce, Asian Grocery Stores, Bakery & Pastry
Health & MedicalClinics, Dental Services, Diagnostics & Testing
Hobbies & CraftsArt & Handicraft, Astrology & Numerology, Fishing & Hunting
Home & GardenBathroom & Kitchen, Cultural Goods, Decoration & Interior
Home ServicesCleaning Service Providers, Craftsman, House Services
Legal Services & GovernmentCustoms & Toll, Government Department, Law Enforcement
Media & PublishingBooks & Magazines, Media & Information, Photography
Money & InsuranceAccounting & Tax, Banking & Money, Credit & Debt Services
Public & Local ServicesEmployment & Career, Funeral & Memorial, Housing Associations
Restaurants & BarsAfrican & Pacific Cuisine, Bars & Cafes, Chinese & Korean Cuisine
Shopping & FashionAccessories, Clothing & Underwear, Clothing Rental & Repair
SportsBall Games, Bat-and-ball Games, Bowls & Lawn Sports
Travel & VacationAccommodation & Lodging, Activities & Tours, Airlines & Air Travel
UtilitiesEnergy & Power, Oil & Fuel, Water Utilities
Vehicles & TransportationAir & Water Transport, Airports & Parking, Auto Parts & Wheels

All categories Browse by state

Companies How it works For businesses

Search companies/

Menu

Search companies

All companies
Companies by state
How it works
For businesses

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

Customer reviews of businesses across the United States, so the next customer knows who they are dealing with.

About

About Five Star Index
How it works
How scores work
Contact

Community

Write a review
Review guidelines
All companies
Companies by state

For businesses

Claim your listing
Respond to reviews
How listings work

Categories

Animals & Pets
Beauty & Well-being
Business Services
Construction & Manufacturing
Education & Training
Electronics & Technology
Events & Entertainment
Food, Beverages & Tobacco
Health & Medical
Hobbies & Crafts
Home & Garden
Home Services
Legal Services & Government
Media & Publishing
Money & Insurance
Public & Local Services
Restaurants & Bars
Shopping & Fashion
Sports
Travel & Vacation
Utilities
Vehicles & Transportation

© 2026 Five Star Index. Reviews are the opinions of their authors, not of Five Star Index.

Terms of use
Privacy policy
Review guidelines
Contact

Optiontown Reviews | Read Customer Reviews of optiontown.com

Home
Travel & Vacation
Activities & Tours
Optiontown

OP

OptiontownReviews of optiontown.com

3.5483 reviews
Activities & Tours
P. O. Box 42, East Walpole, Massachusetts

Call Directions Website

OPOptiontown3.5

Reviews483 About Contact

Overall score

3.5 out of 5

Average

Average of 483 reviews

Distribution

5★52%
4★13%
3★1%
2★2%
1★32%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(617) 977-8128
optiontown.com
[email protected]
P. O. Box 42East Walpole, MA 02032

Call Directions

About Optiontown

Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp

Optiontown (optiontown.com) has 483 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: optiontown.com
Website: optiontown.com
Category: Activities & Tours
Location: East Walpole, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Activities & Tours, Massachusetts

CompanyRatingReviews

Passports Travel
Activities & Tours · Worcester, Massachusetts
Excellent
309 reviews
309
Andean Discovery
Activities & Tours · Newton, Massachusetts
Excellent
228 reviews
228
ItaliaPass
Activities & Tours · Boston, Massachusetts
Excellent
91 reviews
91
First Abroad
Activities & Tours · Boston, Massachusetts
Excellent
22 reviews
22

Call the company Directions Write a review

Optiontown reviews

483 approved reviews, newest moderated first

Sort

Apply

Hossam I.
Jan 18, 2022
I warn everyone
I warn everyone as optiontown get my money in advance and they didn't provide a ticket. so take care
Report
Khaled hab al R.
Jan 14, 2022
Thank You OptionTown- Ryan you are a Champ!!
OptionTown is a trusted company to book airline tickets more than the airlines providers. I had several problems with different airline providers and OptionTown they do have their own rules and conditions when it comes to change booking. They were able to cancel and change my booking without any extra cost In less than 24 hours from my departure date. They are really a trusted company. Special thanks to Rayan from the customer service team who helped me and supported me. Ryan you are a champ Sir! Good luck for a successful more business to come in 2022. Regards KH
Response from OptiontownJan 16, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
Abdul L.
Jan 10, 2022
Quick response on Emails.
Quick response on Emails. Thank you.
Response from OptiontownJan 11, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
Jacqueline
Jan 9, 2022
Customer service
It was a pleasure dealing with the customer service. Had to change the date of my ticket and they were able to do it for me.
Response from OptiontownJan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
Mike F.
Jan 3, 2022
Thanks to Monica for a last minute…
Thanks to Monica for a last minute flight change due to a positive covid test result - sincerely appreciated. Well done. Mike Fischer
Response from OptiontownJan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
Adel Abu A.
Jan 1, 2022
Rayan Johnson was very helpful
Rayan Johnson was very helpful to help me solve all my problems at the last minute before my flights. Very thankful indeed.
Response from OptiontownJan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
SDLM S.
Dec 29, 2021
Thanks to Ryan Johnson
Thanks to Ryan Johnson. Super and excellent customer service and assistance. He saved my day! Thanks again Ryan. Saed
Response from OptiontownJan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report
Sanjay K.
Dec 27, 2021
thanks to barry evans
thanks to barry evans highly appreciate his help
Response from OptiontownJan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Report

Previous 1…25 26 27 28 29…61 Next