yadax
NEVER USE OPTION CARE
Option Care managed my husband’s antibiotic therapy and their services were horrific from beginning to end. He only needed to have his blood drawn there once-a-week after his initial visit, yet every appointment took 60-90 minutes rather than the 10-15 minutes it should have taken because they were never prepared and were always training someone new. Apparently, they have difficulty retaining staff. Then Option Care charged my credit card two weeks after I had paid the balance online in full. When I inquired about a refund of the overpayment, they never responded to my email. When I called them I was told they were keeping our credit balance until his insurance paid his final bill in accordance with their policy. What? First they overcharge me and then say they’re going to keep the illegally obtained overage, just in case he’s owes them any money in the future. And we know that won’t happen because we’ve already satisfied our catastrophic cap. Unbelievable. I’ll be contesting the charge on my credit card and will NEVER USE OPTION CARE AGAIN.