OpticalfactorReviews of opticalfactor.com

Quite possibly THE worst eyewear I've had the displeasure of wearing. I ordered polarized sunglasses. Mine were not polarized. I have a small piece of paper to test polarized glasses and these are not. The minute I put them on, I was nauseous. The vision is skewed, somewhat twisted, and one side has a significant haze which makes everything blurry. These simply cannot be my subscription. It's like putting on someone else's Rx glasses. DO NOT RECOMMEND. I doubt I will get a refund since they came from China (did not know that), so I will leave as many bad reviews as I can across all platforms.

C'est vraiment de l'arnaque rien n'a été respecté dans ma commande. Vraiment une perte d'argent.

Optical factor pulled a bait and switch. Wouldn't honor the order made. Constantly delayed shipping. Never received product. Told them to cancel it, then they claim it's in production and must deduct the cost. Still not received to date.

Bought a pair of glasses for a great price. But sometimes it's worth it to pay more for quality. I loved the way they looked but couldn't wear them because they fit poorly. After much discussion, the company allowed me to choose a different pair. The new pair fits great and I can see well. However, both frames cracked within a couple of weeks. The first pair even without wearing them.

Products are from China and if you don't mind waiting for 2 months with no tracking updates for your order then this is the place for you.

DO NOT ORDER from OPTICAL FACTOR!! Wrong prescription, awful customer service and cheap!!

Two of the vsame style frames broke. Only offered a discount. I wanted a full credit or replacement with a different style because after twp of the same style frames broke, I figured that style must have a defect. They told me they were not warranted and offered a discount on a new pair. Glasses are cheap so you get what you pay for, I guess. Buy elsewhere.

They need to provide quality products and listen to there customers instead of trying to make the customers at fault for the garbage they send out.