OpticalfactorReviews of opticalfactor.com

Picture online didn’t match sent product. Very cheap feeling, paid for rushed shipping and received a month later. No one replies to your customer service. Absolute Chinese scam and waste of money.

So poor. Total waste of money. No response from customer service. Left them some scathing reviews on their (own) review page which bizarrely didn’t make it to their (independent) reviews. Annoyed that I didn’t check trustpilot first. Just cheap rubbish. Don’t buy it.

Don’t waste your time and money of this cheap garbage. My glass frame broke after wearing them just two times. Worst product ever. Delivery was equally bad. Just an awful experience and I hope others don’t fall for their scam.

Scam! Ordered prescription glasses for distance, recieved dollar store reading glasses. When I complained they had a ton of excuses, all blambing me for their mistake. They refused to offer a refund but told me I could order more garbage from them at 30% off.

No response to emails, no product, and tracking number doesn't show anything and comes

Glasses broke within a few days, and it's impossible to contact this company. This is a useless outfit that is totally uninterested in the customer and only focused on grab-it-and-run; they'll be selling something else next week, and that will be a scam too.

Still waiting on order that hasnt even shipped yet!

I'd give them zero stars if that was an option Not only did they send me the wrong prescription, but when I reached out to customer service they just spent a week arguing with me about it so now I'm out 45 goddamn dollars on glasses I can't even wear. Not to mention the frames themselves (metal) were bent and felt like if I tried to bend them back they'd snap. -45/10 do NOT buy from them. Also I'm only leaving a review here because they made me sign up for a website to "approve" sending a review to their site which mysteriously disappeared days later and I wanna make sure people see this.