OpticalfactorReviews of opticalfactor.com

Definitely do not buy from this company. I ordered prescription safety glasses after a few weeks received them from China and glasses were useless. Lenses were only prescription right in the middle so everything was blurry unless I kept my eyes straight ahead. Contacted company and was told they were made correctly and they were going to do nothing about it.

Shipping takes forever. Comes from China. Cheap glasses. Feel like bad costume frames. Ordered brown sunglasses and got black frames with no tint lenses. Return policy is nonexistent. You can “apply” for a 50% refund only. Fo not buy from them! Just a ripoff site.

I placed two orders in total in past few months. The first order came later than expected (as being said 5-10 business days). The seconder order was placed in mid November and have never received any updated delivery status. Every time I chat with the AI assissant on online, I am always given the saame old information. They passI placed two orders in total in past few months. The first order came later than expected (as being said 5-10 business days). The seconder order was placed in mid November and have never received any updated delivery status. Every time I chat with the AI assissant on online, I am always given the same old information. They passed the buck to postal strike... however, the strike was over and the operation was resumed in mid Dec. I have received my other parcels from different sellers, As of today, No further delivery information has been provided and is always directed to the website with old info. Very frusatated!

If I could give 0 stars I would! Terrible experience with this company. Very unprofessional when dealing with them via email, and wouldn’t offer any alternatives to ship my order during the Canada Post strike, so my order has been waiting for over 2 weeks to be shipped with no communications from the company. Even though there are multiple other shipping options available. However, they did offer to ship via FedEx if I paid an extra $30 once I reached out! Useless company, don’t bother ordering. It seems their products are bad quality anyway according to other reviews.

Esto es una estafa , me enviaron unos espejuelos plasticos sin aumento ninguno a pesar de yo haber subido la receta.

Cheap nasty Chinese rubbish , no returns policy . Avoid

Con beware! Total con merchants, very slick website full of fake reviews I purchased a pair of prescription glasses and received a pair of regular safety glasses with plain plastic lenses

You are led into thinking you are dealing with an American company. _ You are not. China Direct. Whole experience gets worse. Don't waste your money. Glasses are unwearable and cheap. Lenses feel like plastic. Website reviews are not Trustpilot, but made to look like they are. Also all positive, yet not so here..... Avoid!!