OpticalfactorReviews of opticalfactor.com

Same as alot of reviews on here. The plastic gabe frames are a cheap inferior plastic fragile. Not had my pair of gabe polarized sunglasses long and the frame has cracked already. Definitely dont buy these inferior products .

I bought 2 pairs of expensive Gabe prescription sunglasses. The frames of the first pair cracked so l purchased a second pair which shockingly cracked and broke in 3 places after only 2 DAYS while l was wearing them in the sun. They wanted payment for a replacement pair on the basis that they only provide a 2 Month warranty. ●Why would l pay for a third pair ! ●Why doesn't their web site show any 1 star reviews ?

Oh how I wish I had never ordered from this place. First, it took over 1 month to receive. Then coming from China, the 2 pair of prescription glassed were damaged. I have sent many emails and each time after 4 or 5 days they write back asking if I would accept replacements. When I answer no I would like a return label and my money back after several days they ask if I would like replacements. Now over 1 month has past and they are not responding-I am stuck.

I bought 2 curved frames with Prescriptions Progressive lenses and they are blurry when rotating from close to far. They would not accept that their lenses are bad and keep asking for more verifications( I sent them my prescription picture and my prior curved frame) but they still insist that the lenses are good. For almost 3 weeks their customer services approach through email was annoying, frustrating and a lot of back and forth. I purchase another pair from Firmoo company and their lenses and frame are to notch. Wont do business with them again....

Bought a prescription pair of sunglasses from optical factor in Feb 2026, by the first week of May the frames broke. Also ever notice on their own web site there are no 1 or 2 star reviews. I should have researched more before buying from this company.

DON'T BUY FROM THESE PEOPLE. 1 star is too good There products are very poor quality. I purchased cycling glasses with prescription inserts. 1 insert when fitted was not level 2 transition between long and short sight so blurred to be a dangerous distraction 3 insert were squeezed against the front lens and would pop out at the slightest touch 4 don't bother trying to get a refund, they just give you the run around

Incredibly poor quality goods arrived. Lenses didn't fit in the frames of the sunglasses, you can see gaps between the lens and cheap frames. I put them in the bin. I will never use these con merchants again. I wish I checked reviews before buying from them.

Take forever and cheap feeling I don’t know if the reviews are carefully curated as all on here are quite negative but on website all positive, but for me took ages to arrive and were not great. Order was incorrect. They don’t accept returns and offer a small discount if you buy another pair to replace the incorrect ones. Best avoided.